Sales Support and Inventory Coordinator II

CONMED Corporation • Largo, FL

6d • Hybrid

About The Position

This role follows a hybrid work model, with onsite presence required at our Largo, FL site on Tuesday, Wednesday, and Thursday each week. The Service Sales Support Coordinator provides administrative, operational, and customer-facing support to the sales team or direct customer. This role helps ensure smooth processing of service quotes, orders, scheduling, and customer communication. The coordinator acts as a liaison between customers, service technicians, and sales to enhance service efficiency, customer satisfaction, and revenue growth.

Requirements

• High school diploma required
• 1–3 years of experience in sales support, customer service, or service coordination.
• Must have access to a secure, high‑speed internet connection to ensure uninterrupted performance of job responsibilities

Nice To Haves

• Strong communication and interpersonal skills.
• High proficiency with CRM/ERP systems (e.g., SAP, Oracle, Salesforce, etc.).
• Excellent organizational and multitasking abilities.
• Strong attention to detail and accuracy.
• Ability to work cross-functionally with sales, service, operations, and finance teams.
• Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint).

Responsibilities

• Sales & Quoting Support Prepare, revise, and process service quotes and proposals.
• Track open quotes and follow up with customers or sales reps to drive closure.
• Maintain accurate pricing, service descriptions, and documentation required for quoting.
• Support service sales staff with customer research, product information, and documentation needs.
• Customer Service & Communication Serve as a point of contact for inbound customer inquiries on service activity.
• Handle escalations and route issues to appropriate internal stakeholders.
• Maintain a high level of professionalism and customer satisfaction.
• Order Management & Administration Enter and manage service orders, purchase orders, and service agreements in the CRM/ERP.
• Ensure accuracy of service order and approval documentation, contract terms, or billing details.
• Support monthly billing, invoicing, and reconciliation activities.
• Maintain organized records for service contracts, warranties, and customer history.
• Reporting & Analytics Prepare weekly/monthly service sales performance reports as required.
• Track KPIs such as quote conversion, backlog, and response times.
• Maintain dashboards and data accuracy in CRM/ERP systems.

Benefits

• Competitive compensation
• Excellent healthcare including medical, dental, vision and prescription coverage
• Short & long term disability plus life insurance -- cost paid fully by CONMED
• Retirement Savings Plan (401K) -- CONMED matches your contributions dollar for dollar, with the potential for up to 7% per pay period
• Employee Stock Purchase Plan -- allows stock purchases at discounted price
• Tuition assistance for undergraduate and graduate level courses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED