Sales Support Analyst - Reporting

ADP • Maitland, FL

389d • Hybrid

About The Position

The Sales Support Analyst - Reporting at ADP is responsible for building and delivering sales productivity metrics and driving operational process improvements within the Global Sales & Marketing organization. This hybrid role requires analytical and technical skills to support KPI measurement and decision-making across various business units, while collaborating with Sales and Operational Leaders.

Requirements

• 1-2 years of experience in Sales or Marketing Operations, Data Reporting & Analytics, or Process Improvement.
• Prior experience with CRM platforms and competency in Microsoft Office Suite (SFDC, Oracle, etc.).
• Working knowledge of data aggregation and querying (i.e. SQL, AWS).
• Strong organizational skills and ability to thrive in a fast-paced sales environment.
• Excellent written and verbal communication skills with the ability to present complex concepts in business terms.
• Proven ability to work effectively both independently and in a team-based environment.

Nice To Haves

• Ownership mindset with a focus on customer priority and high ethical standards.
• Strong interpersonal and relationship management skills.
• Meticulous with strong analytical skills and decision-making ability.
• Knowledge of HR and Payroll industry tools and best practices.

Responsibilities

• Drive data analytics to develop insights about the business and provide status updates to Business Unit(s) and leaders via dashboards and reports.
• Prepare standardized reporting, analysis, and communications to support sales leaders across various business units.
• Leverage dashboarding tools for data storytelling and visualization.
• Understand key sales data sources and their interactions to produce meaningful reporting and identify workarounds for data gaps.
• Use exploratory data analysis to identify relationships, patterns, or trends from complex data sets.
• Provide client-focused support for Sales partners and manage quick turnaround times for tasks/projects.
• Seek information to understand sales team needs and provide recommendations for effective management of changes.
• Explain technical terminology and approaches in an easy-to-follow manner.

Benefits

• Health insurance
• 401k
• Paid holidays
• Flexible scheduling
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree