Sales Support Advocate
Heartland Payment Systems•Jeffersonville, IN
202d•Hybrid
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About The Position
Sales Support Advocates will provide accurate, high-quality and dependable service in relation to both internal and external customer inquiries related to service and technical support for point of sale devices involving card processing. Sales Support Advocates will provide technical/ customer support for customers for payments processing. This may include the following: downloading / updating processing equipment, troubleshooting terminals, research of complaints, complete data entry, and conduct basic fraud investigation. General communication with customers, both internal and external, via telephone, e-mail, fax or TBD is commonplace.
