2nd Shift - Sales Support Advisor - PFM Auto & Fleet

GreatWater 360 Auto Care•Indianapolis, IN

10d•$20 - $25•Onsite

About The Position

PFM Auto & Fleet is a high-volume, customer-focused automotive and fleet service center committed to delivering exceptional service and building lasting relationships. We value professionalism, teamwork, and a positive work environment. We are seeking an experienced Sales Support Advisor with at least 2 years of proven success in a high-volume shop . The ideal candidate will excel at customer service, sales, and workflow management while maintaining strong communication with technicians and customers.

Requirements

Minimum 2 years of Sales Support Advisor experience in a high-volume automotive shop.
Strong customer service and sales skills.
Excellent organizational and multitasking abilities in a fast-paced environment.
Proficient with Microsoft Windows and automotive shop management software.
Valid driver’s license and ability to drive various vehicles.
Ability to lift up to 50 lbs and work in an automotive shop environment.

Responsibilities

Greet customers warmly and provide exceptional service throughout their visit.
Sell services and parts, build accurate estimates, and obtain customer authorizations.
Manage workflow by tracking vehicles, assigning work orders, and maintaining clear notes.
Communicate effectively with technicians and the service team to ensure smooth operations.
Answer incoming calls promptly and assist customers with inquiries.
Coordinate parts ordering and ensure timely job completion.
Perform road tests as needed and handle payment/delivery of vehicles.
Support shop operations with flexibility—no task is too small.