Sales Support Administrator

Aston Carter•Des Moines, IA

4d•$19 - $19•Onsite

About The Position

Join a dynamic team where you will play a crucial role in supporting account managers and enhancing customer satisfaction. This position offers an excellent opportunity for growth within the company.

Requirements

Previous sales experience, including retail, for at least 1 year.
Experience working with the general public.
Strong computer skills with the ability to navigate multiple screens, for at least 1 year.
Proficiency in Microsoft Excel, with at least 2 years of experience.
Administrative and order entry experience, for at least 1 year.
Strong attention to detail in previous roles, for at least 1 year.
Comfortable entering, processing, and maintaining quality records.
Customer service skills, with comfort in phone and sales work.

Nice To Haves

Sales support experience.
Microsoft Office proficiency.
Data entry skills.

Responsibilities

Support three account managers with customer needs, and assist other account managers based on work volumes.
Enter customer orders and quotes into the computer system and process Return Authorizations.
Research and follow up on customer orders to ensure timely delivery.
Make occasional phone calls to supplier partners, corporate office teams, and customers for back-office support.
Obtain Proof of Deliveries from customers and ensure open order reports are current.
Extensively use Microsoft Excel for order entry and reporting purposes.
Assist in general clerical work such as email/phone correspondence and filing.
Research products not currently in the sales portfolio.
Enter, process, and maintain Quality event records.
Follow up with customers regarding Accounts Receivable.