Sales Support Administrator - Center Township, PA

ARDEX AmericasCenter Township, PA
59dOnsite

About The Position

SALES SUPPORT ADMINISTRATOR - CENTER TOWNSHIP, PA ARDEX Americas (www.ardexamericas.com) is a global leader in the manufacturing, development, and distribution of high-performance, sustainable building solutions. We are known for exceptional products, trusted expertise, and a strong presence in the tiling, flooring, and building sectors. Our team combines deep experience with fresh talent in a culture that values stability, growth, and innovation. This is your opportunity to join a respected industry leader-where your energy, insight, and drive are truly valued. We are immediately hiring a Sales Support Administrator. What you will do: The Sales Support Administrator will play a vital role behind the scenes-supporting Sales, Marketing, and Customer Service across the U.S. and Canada. If you're a detail-oriented multitasker who enjoys helping things run smoothly, this role is for you. This position will be full-time Monday to Friday with working hours 8:00 a.m. - 5:00 p.m. Our Corporate Office is located in Center Twp. 20 minutes North of the Pittsburgh International Airport.

Requirements

  • Minimum 3 years' administrative experience, preferably in a support or customer-facing role
  • Strong customer service orientation with excellent attention to detail
  • Able to manage shifting priorities with accuracy and efficiency
  • Proactive, dependable, and team-oriented
  • Strong communication skills-written and verbal
  • Proficient in Microsoft Office (Excel, Word, Outlook, Teams)

Nice To Haves

  • SAP/CRM experience a plus

Responsibilities

  • Support field Sales Managers and teams with key admin tasks
  • Process FOC and credit orders in SAP
  • Track Sales Marketing Fund (SMF) expenses and manage spreadsheets
  • Administer monthly distributor rebates and material replacement claims
  • Maintain special pricing files and help resolve discrepancies
  • Enter and assign project leads in CRM (A4C)
  • Coordinate logistics for trade shows and events
  • Support onboarding: book travel, arrange fleet vehicles, and deliver basic systems training
  • Occasionally assist with answering corporate calls

Benefits

  • Generous Paid Time Off (PTO) and 11 Paid Holidays
  • Paid Parental Leave to support growing families.
  • 401(k) with Company Match to help you save for retirement.
  • Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
  • Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
  • Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
  • Tuition Assistance for associate and bachelor's degrees
  • Discounted Gym Memberships to support your fitness goals.
  • Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Chemical Manufacturing

Education Level

Associate degree

Number of Employees

501-1,000 employees

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