Sales Support Administrator

American Crane & Equipm • Amity Township, PA

5d • Onsite

About The Position

American Crane & Equipment Corporation (ACECO) is seeking a detail-oriented and customer-focused Sales Support Administrator to support our Sales and Proposals teams. This role plays a critical part in ensuring sales operations run smoothly by assisting with documentation, coordination, customer communication, and administrative support throughout the sales lifecycle.

This is an excellent opportunity for someone who thrives in an organized environment, enjoys supporting multiple stakeholders, and wants to grow within a stable, high-performing manufacturing organization.

Requirements

• High school diploma or GED required
• 1–3 years of administrative, sales support, or customer service experience preferred
• Strong organizational skills and attention to detail
• Professional written and verbal communication skills
• Proficiency in Microsoft Office (Excel, Word, Outlook, Teams)
• Ability to manage multiple priorities and deadlines in a fast-paced environment
• Comfortable working with data, documentation, and internal systems
• Dependable, self-motivated, and collaborative
• Aligned with ACECO’s mission, values, and GRIT culture
• Authorization to work in the United States without current or future employer sponsorship
• Ability to verify identity and employment authorization (Form I-9)
• Eligibility to access information or technology governed by U.S. export control laws (including 10 C.F.R. Part 810, EAR, and/or ITAR), where applicable
• Willingness to undergo a background check in accordance with applicable laws
• Willingness to undergo a pre-employment drug screen in accordance with company policy and randomized drug screens during employment
• Ability to meet the posted work schedule and maintain reliable attendance and punctuality
• Willingness to follow all company safety policies and procedures
• Willingness to complete required safety and compliance training
• Ability to perform the essential functions of the position, with or without reasonable accommodation
• Ability to maintain professional conduct aligned with company values and expectations
• Ability to work full-time on-site, Monday–Friday, 8:00AM–4:30PM
• Ability to sit for extended periods and work at a computer for most of the workday
• Ability to use standard office equipment (computer, phone, scanner, copier)
• Ability to manage confidential and sensitive information with discretion

Nice To Haves

• Associate degree or coursework in Business Administration, Sales, or a related field preferred
• Experience in a manufacturing, industrial, or technical environment is a plus

Responsibilities

• Provide administrative and coordination support to the Sales and Proposals teams
• Assist with preparing and organizing sales documentation, proposals, and customer records
• Support bid list registrations, customer prequalification requests, and related tracking
• Maintain and update customer information, files, and sales documentation in internal systems
• Communicate professionally with customers, vendors, and internal teams via phone and email
• Track deadlines, follow up on required information, and ensure timely responses
• Assist with data entry, reporting, and general sales-related administrative tasks
• Support continuous improvement of sales processes and documentation accuracy

Benefits

• Competitive hourly pay based on experience, skills, education, and market data
• Comprehensive medical, vision, dental, and life insurance – available day one (no wait)
• Wellness plan
• Tuition reimbursement
• Generous paid time off (unused PTO hours roll over each year)
• 401K retirement plan
• 10 paid company holidays
• Exposure to sales operations and proposal processes in a complex manufacturing environment
• Opportunity to grow into advanced sales, proposal, or operations support roles

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED