sales support administrator

Randstad • Woburn, MA

402d • $49,000 - $55,000

About The Position

The Sales Support Administrator will play a crucial role in supporting sales managers, the e-commerce team, and customer service by managing sales orders, providing customer service, and ensuring smooth order processing. This position is essential for maintaining effective communication with customers and suppliers, and for assisting the sales team with quotes and order fulfillment.

Requirements

• 2+ years of experience in customer support and processing orders
• Excellent communication skills, both written and verbal
• Experience with the MS Office Suite and general computer proficiency
• Problem-solving skills
• Experience with ERP systems preferred

Responsibilities

• Receive, enter, process, and manage sales orders through the fulfillment process
• Assist members of the sales team with quotes, communication with customers, and resolving any questions/obstacles
• Manage customer communication ensuring successful order completion and logistics
• Communicate with suppliers regarding inventory, delivery, shipping, and pricing if needed

Benefits

• 401k matching
• Paid time off
• Medical/dental/vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED