FT-Sales Supervisor- Sandro/Maje @Bloomingdales, Garden City, NY

SMCP NORTH AMERICA (US, CANADA)•Garden City, NY

5h•Onsite

About The Position

At SMCP, home to Sandro and Maje, we embody Parisian elegance and accessible luxury, blending high-fashion designs with sustainability. Operating in over 47 countries, we are financially stable and in a growth phase, guided by a strong senior leadership team. Our culture emphasizes engagement, inclusivity, and corporate social responsibility, with ambitious sustainability goals for 2030. We offer collections that reflect casual elegance and evening sophistication for individuals who value style and sustainability. SMCP is a forward-thinking company where innovation and sustainability converge, focusing on growth, stability, and internal mobility. We foster creativity, engagement, and meaningful career opportunities, blending timeless Parisian style with a contemporary edge. As a Sales Supervisor, you will create outstanding client experiences, mentor your team, and build meaningful client relationships through inspirational, authentic, and personalized service. You will reinforce our branded customer service, educate customers on products, and ensure exceptional shopping experiences. Additionally, you will support operational flow, assist with back-of-house processes, and contribute to store efficiency. You will also mentor and coach your sales team, fostering a positive environment and modeling behaviors for lasting client relationships, with opportunities for advancement to Assistant Store Manager or other roles within SMCP.

Requirements

1–2 years of sales or service experience, preferably with some supervisory background.
Passionate about fashion, with a keen eye for Parisian chic and luxury retail.
A natural leader—confident, inspiring, and eager to mentor others.
A strong communicator—friendly, outgoing, and persuasive.
Adaptable and flexible with scheduling to meet business needs.
Ambitious and driven, with a desire to grow into an Assistant Store Manager role.
Flexible availability, including evenings, weekends, and holidays, is required.

Nice To Haves

Social media savvy

Responsibilities

Lead by example, setting the standard for clienteling and customer service.
Coach and mentor associates to enhance selling skills, service techniques, and product knowledge.
Foster a high-performing, motivated team culture.
Build strong client relationships through personalized service and follow-ups.
Provide expert styling guidance to create an exceptional shopping experience.
Achieve personal sales targets while driving overall team performance.
Maintain selling floor standards to ensure a visually appealing and organized store.
Oversee product replenishment, keeping inventory aligned with demand.
Handle customer concerns professionally, turning challenges into positive experiences.
Support back-of-house processes, including cash handling and KPI tracking.
Assist with opening/closing procedures to ensure smooth daily operations.
Drive sales and KPI success by fostering a results-driven environment.

Benefits

Competitive base hourly pay, individual commission, and sales incentives.
50% shopping discount.
Seasonal wardrobe offering.
Cell phone contribution.
Comprehensive health insurance.
Dental insurance.
Life insurance.
Disability coverage.
Employer-matched 401(k).
Paid time off (vacation, sick time, holidays).
Paid parental leave.
Pet benefits.
Access to Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life.
MAVEN Family Planning, providing additional support for family planning and wellness.
Extensive product knowledge training.
Industry insights.
Opportunity to participate in our Retail Stylist Program.
Mentorship and professional development support.
Dynamic, engaging workplace.