Sales Specialist

Independence VillagePlymouth, MI
417d

About The Position

The Community Specialist is a sales professional responsible for leasing a senior living community. This role involves managing a sales funnel, creating urgency with prospects, and following a sales process through closing to achieve optimal occupancy and revenue targets. The ideal candidate will have a strong desire to connect with and serve seniors, demonstrating both aggressive sales instincts and compassion for customers.

Requirements

  • Previous experience in sales with a proven track record of meeting and exceeding sales goals
  • Desire to listen to, connect with, and serve seniors
  • Aggressive sales instinct with the ability to close while maintaining compassion
  • Ability to manage time effectively
  • Exhibit a high degree of initiative and creativity, good judgment, and professional ethics
  • Strong leadership skills to work effectively both independently and as a team
  • Excellent communication and presentation skills
  • Demonstrated aptitude for problem-solving
  • Proficiency in Microsoft Office and Salesforce is desirable

Nice To Haves

  • Understanding of the senior market and various senior living products

Responsibilities

  • Manages all occupancy and revenue goals for the community
  • Utilizes Salesforce to accurately manage sales funnels, conversion ratios, and move-in metrics
  • Complies with Fair Housing and Federal Trade Commission requirements
  • Seeks new opportunities to expand referral sources
  • Makes daily outbound calls to prospective customers to schedule visits and tours
  • Manages the leasing center on site during the construction phase
  • Provides tours of models or vacant apartments to future residents and referral agency network
  • Assists with marketing initiatives and resident events
  • Serves as an educational resource for residents, caregivers, and staff members
  • Promotes the organization positively and sets an example for organizational standards
  • Maintains effective communication and cross collaboration throughout the community
  • Coordinates occupancy goals and resident/prospect information
  • Prepares and manages all relevant reports
  • Willingness to work a flexible schedule including evenings, weekends, or non-traditional hours

Benefits

  • Flexible work schedule
  • Opportunities for professional development
  • Supportive work environment focused on employee empowerment
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