Full Time - Sales Specialist - Appliances - Closing

Lowe's Companies, Inc. • Schenectady, NY

1d • Onsite

About The Position

As a Sales Specialist at Lowe's, you will be a primary point of contact for customers, leveraging your sales expertise to help them find products and transform project ideas into reality. This role is ideal for individuals who enjoy assisting people and problem-solving in a dynamic retail environment. Sales Specialists are active throughout the store or garden center, engaging with customers, answering phones, and discussing project needs. You will become a product expert, providing information on specifications, features, promotions, and financing options to facilitate sales and ensure customer satisfaction. The position may be in various departments, including Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls, depending on hiring needs and skillsets. Lowe's Companies, Inc. is a FORTUNE® 100 home improvement company with over $86 billion in fiscal 2025 sales, employing approximately 300,000 associates across more than 1,750 stores, 540 branches, and 120 distribution centers. Based in Mooresville, N.C., Lowe's is committed to supporting communities through initiatives focused on safe, affordable housing, improving community spaces, developing skilled trade experts, and providing disaster relief.

Requirements

• High School Diploma or GED
• 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
• Able to Read, write, and perform basic arithmetic (addition and subtraction)
• Able to stand and sit for prolonged periods
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)

Nice To Haves

• 1 year of experience in completing customer sales orders
• 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
• 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
• Professional certification related to the department being considered
• Bi-lingual skills

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
• Support all checkout functions, call buttons, departmental pages, or requests for assistance
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
• Complete other duties as assigned

Benefits

• competitive pay
• flexible schedules
• additional bonus opportunities
• multiple health insurance options
• Lowe's tuition assistance program
• company-matching 401(k)
• 10% Associate Discount
• Track to the Trades program
• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe's Associate Discount and broad discount platform
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees