Sales Specialist - Windows
About The Position
This Customer Service Representative promotes the sales of window and door products and ensures customer satisfaction through effective service, strong relationship-building, and sales support. The role engages directly with walk-in customers, coordinates with other sales, drivers, and warehouse teams, and delivers exceptional counter and phone service. Ideal candidates have window & door knowledge, they're customer-focused, tech-savvy, and aligned with our “Make Money and Have Fun!” culture, with opportunities for growth in sales or management.
Requirements
- Proven customer service and phone handling experience with active listening skills.
- Familiarity with CRM systems and ERP platforms for order entry and cash transactions.
- Strong interpersonal skills with a team-oriented, safety-conscious mindset.
- Demonstrated ability to support sales and identify new opportunities.
- Positive, motivated attitude aligned with the “Make Money and Have Fun” culture.
- Valid driver’s license, clean driving record, and reliable transportation.
- Authorized to work in the U.S. without sponsorship.
- Able to pass background checks and drug screening
- Bilingual (English/Spanish) preferred
- Intermediate ERP system skills for transaction management
- Experience in B2B relationship management within building materials distribution
- A high school diploma or equivalent is required.
- 1-2 years of customer service experience.
Nice To Haves
- Proven sales and customer support experience.
- Strong communication, presentation, and active listening skills.
- Skilled in multitasking, prioritization, and time management.
- Proficient in CRM and ERP systems for tracking and transactions.
- Effective problem-solving and collaboration across departments.
- Strong product knowledge and interest in building materials.
- Committed to continuous learning and professional growth.
- Valid driver’s license, clean record, and reliable transportation.
- Authorized to work in the U.S. without sponsorship.
- Able to pass background checks and drug screening.
- Associate's or bachelor's degree in communications or business management.
Responsibilities
- Promote the sale of all related window and door products by answering the phones promptly, waiting on customers in the showroom and building relationships with customers through a positive, can do attitude.
- Provides product information, resolves issues efficiently, and maintains accurate customer records.
- Engages walk-in customers with exceptional counter sales support and collaborates with sales, drivers, and warehouse teams to ensure timely order fulfillment.
- Manages phone inquiries professionally, processes transactions in the ERP system, and contributes to sales growth by identifying new opportunities.
Benefits
- Competitive weekly/bi-weekly pay
- Discretionary bonuses
- 401(k) with company match
- Employee Stock Purchase Plan
- Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
- Medical/dental/vision
- Flexible spending accounts
- Company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
