Sales Specialist - Roofing & Gutters

Guardian Operations•Wilsonville, OR

22d

About The Position

Founded in 2005, Guardian Operations (“Guardian”) provides repair/replacement roofing services and gutter services to residential and light commercial customers throughout the Puget Sound. Guardian is one of the best small businesses on the West Coast and the Guardian brand is synonymous with exceptional service and integrity in all areas. The Guardian team is 100% focused on repair and replacement and gutter installation (i.e. no new construction). The company has increased gross revenue by 60% over the past five (5) years as a direct result of our outstanding local reputation, operating with an exceptionally qualified and tenured team, and a belief that our customers are for life. POSITION OVERVIEW: As a Sales Technician, you will be responsible for continuously providing high-quality results and representing the Guardian brand. Additionally, you will interact and engage with our customers providing exceptional service, care and concern for their project while adhering to Guardian policy. The Sales Technician will be responsible for conducting thorough inspections of customers’ homes and presenting the findings and solutions while adhering to the Guardian Sales System. Our most successful Sales Technicians are motivated, results-oriented, critical thinkers who enjoy building relationships and helping clients.

Requirements

High School Diploma or Equivalent/Bachelor’s Degree in relevant field preferred
Coordinate daily work with multiple crews.
Manage job costs and installation quality.
2-5 years outside sales experience
Excellent communication skills.
Able to build strong trust level with clients and provide a great experience before, during and after the project.
Excellent time management & organization skills.
Business and financial knowledge.
Strong ability to help others succeed.
Ability to climb a ladder
Ability to lift up to 40 lbs
Ability to be on roofs up to 40 ft tall
Ability to maneuver tight crawl spaces and attics- less than one hour per day

Responsibilities

Sell the clients of the Company complete roofing systems as well as roofing repairs and maintenance, utilizing the residential sales, measuring and pricing system.
Always explain to the client what their roofing system needs are and the reason for the recommendations to provide potential clients the best option for their needs.
At all times, be safety-conscious on both the job site and driving in accordance with Company policy.
Always take care of potential clients’ time and property, which includes wearing shoe covers while in the clients’ homes.
Explain and sell the Club Membership program to all potential clients.
After successful completion of the 60-day training period, which is subject to review, you will be required to maintain 10 new leads per week. (leads are generated for you) Additional customer appointments may be needed, termed as follow-up appointments, that are not subject to this “10 lead” total.
Maintain a closing ratio of 40% or greater for Roof Replacements and 50% on Repair and Maintenance cost centers. This rounds to $100,000 per month in total sales.
Complete the necessary paperwork to process sold jobs in a timely manner, adhering to the 24-hour turnaround time from point of sale to delivered to the office for processing.
As with all employees, you are required to obey all team rules as outlined in the Company Handbook.
Maintain the company vehicle in accordance to the cleanliness standards outlined in the Company Handbook and internal paperwork. Additionally, the company vehicle is one of the best billboards at the Company’s disposal. With that in mind, park the truck for the maximum impact of the “billboard” whenever possible.