Full Time - Sales Specialist - ProServices - Day

Lowe's Companies, Inc. • Farmingdale, NY

16h • Onsite

About The Position

As a Pro Sales Specialist at Lowe's, you will serve as a guide and consultant for every Pro customer, helping them find the products and services needed for their projects. Pro Customers are constantly building, maintaining, repairing, and operating across various properties and job sites. Your sales expertise will assist them in selecting products and services to advance their projects. This role is ideal for individuals who enjoy helping people and solving problems in a fast-paced environment. Lowe's supports its associates with competitive pay, flexible schedules, bonus opportunities, top-tier health insurance options, tuition assistance, a company-matching 401(k), an optional Employee Stock Purchase Program, and a 10% Associate Discount. Additionally, the company offers a Track to the Trades program for skill development. Lowe's Companies, Inc. is a FORTUNE® 100 home improvement company with over $86 billion in fiscal 2025 sales, operating more than 1,750 home improvement stores, 540 branches, and 120 distribution centers, employing approximately 300,000 associates. Based in Mooresville, N.C., Lowe's is committed to supporting communities through initiatives focused on safe, affordable housing, improving community spaces, developing skilled trade experts, and providing disaster relief. Lowe’s is an equal opportunity employer, dedicated to service and associate growth.

Requirements

• Hold a high school diploma or equivalent.
• 1-2 years Sales experience with ability to identify and sell products based on customer needs.
• 1-2 years Experience providing customer service with an understanding of identifying and resolving customer issues, assisting customers with locating products, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
• Be able to sit, bend, stand, move around the store, and lift items of up to 25lbs. unassisted.
• Be available to work a variety of shifts, including nights and weekends.
• Be able to use common retail technology, such as smart phones and tablets.
• Obtain sales-related licensure or registration if required by law in your state.

Nice To Haves

• 1-2 years of experience in sales or customer service in a sales environment with required sales goals or metrics.
• 1-2 years experience entering and submitting customer sales orders, including special sales orders.
• Professional certification related to the department being considered.
• Bi-lingual skills.

Responsibilities

• Understand the Pro business to understand customer needs and assist in locating, demonstrating, selecting, quoting, and ordering merchandise.
• Work with Lowe's Pro Supply to order products through the Fulfillment and Delivery network to service the customer.
• Communicate information to customers regarding all the Service, Brand and Value benefits of using the Fulfillment and Delivery network with Lowe's Pro Supply.
• Prospect and utilize CRM (Customer Relationship Management) to build customer relationships and streamline processes, to improve customer service, increase sales, and increase visibility to the service that Lowe's Pro Supply can provide.
• Offer and assist to sign up for MVPs Pro rewards and partnership program and promote Pro Credit solutions and the Pro wallet.
• Communicate information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs.
• Cross-functionally train in other areas of the store to help deliver the best customer service as well as learn what Pros are buying across the store.
• Complete other duties as assigned.

Benefits

• Competitive pay
• Flexible schedules
• Additional bonus opportunities from sales performance
• Multiple top-tier health insurance options
• Lowe's tuition assistance program
• Company-matching 401(k)
• Optional Employee Stock Purchase Program
• 10% Associate Discount
• Track to the Trades program
• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe's Associate Discount and broad discount platform
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees