About The Position

About the role: The North America East Red Hat Sales team is seeking a Specialist Solution Architect. In this role, you will support the Ansible Sales team and provide pre-sales technical support to prospects. You'll work with key commercial customers both on-site and remotely to build a relationship of trust and confidence between Red Hat and the customer's engineering, development, and operations teams. To be successful, you'll need to gain an understanding of the customer's business needs and align those needs with the capabilities of our solutions. You will also play a crucial role in bringing together internal cross-functional teams to satisfy our most challenging customers. You'll serve as the customer's advocate with these teams to architect the best solution and ensure that it is implemented and supported in an innovative and reliable way.

Requirements

  • 5+ years of IT industry experience, working in regulated industries including finance, government, healthcare and power
  • Solid Linux system administration skills - level Red Hat Certified System Administrator (RHCSA) desired - will need to be obtained if not already possessed
  • Expert in Ansible development and in the Ansible Automation Platform
  • Bachelor's degree in computer science, computer engineering, or equivalent experience
  • Solid background in consultative customer engagement with a major professional services organization or within the services division of a major software company
  • Track record of working in a strategic advisory role to senior IT and business executives
  • Outstanding verbal and written communications skills, including extensive experience presenting to C-level executives at large firms
  • Solutions-sales mentality in an environment with multiple products and services
  • Ability to work seamlessly with distributed, cross-functional teams to achieve success on behalf of customers
  • Excellent balance of strategic and tactical skills with a high level of intellectual agility and capacity for original thought
  • Willingness to travel up to 50%
  • Business-level communication and presentation skills

Responsibilities

  • Deliver successful Red Hat Ansible workshops of both technical and non-technical backgrounds that shape and influence customer use cases and architecture design decisions.
  • Scope evaluations and guide customers through successful proofs of concept and pilot deployments.
  • Work closely with internal product teams, Product Engineering, Professional Services, Support, and Sales to ensure a world-class customer experience with Red Hat’s products
  • Contribute to the development of repeatable methodologies and tools designed to scale Red Hat’s services capabilities, promote repeatable customer engagements, and lower delivery risk.
  • Demonstrate thought leadership in the Ansible communities by producing world-class white papers, webinars, etc., and speaking at industry-leading conferences.

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Flexible Spending Account - healthcare and dependent care
  • Health Savings Account - high deductible medical plan
  • Retirement 401(k) with employer match
  • Paid time off and holidays
  • Paid parental leave plans for all new parents
  • Leave benefits including disability, paid family medical leave, and paid military leave
  • Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
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