Sales Solution Engineer

Paymentology

19h

About The Position

At Paymentology , we’re redefining what’s possible in the payments space. As the first truly global issuer-processor, we give banks and fintechs the technology and talent to launch and manage Mastercard and Visa cards at scale – across more than 60 countries. Our advanced, multi-cloud platform delivers real-time data, unmatched scalability, and the flexibility of shared or dedicated processing instances. It’s this global reach and innovation that sets us apart. We’re looking for a Sales Solutions Engineer to drive Paymentology’s technical and commercial success by delivering market-fit, client-aligned solutions. This role is critical to new client acquisition and existing client growth, combining deep technical expertise, regional market knowledge, and strong pre-sales capability to design scalable solutions and support long-term client success.

Requirements

• Strong technical acumen with experience in solution architecture, integrations, and API-based platforms.
• Excellent communication skills with the ability to translate complex technical concepts for technical and non-technical audiences.
• Proven experience in technical pre-sales, including discovery sessions, RFP responses, and proposal development.
• Deep understanding of regional compliance and market requirements within financial technology.
• Ability to balance standardisation and customisation to deliver scalable, repeatable solutions.
• Strong analytical and problem-solving skills with a structured approach to capability gap analysis.
• Self-motivated and adaptable, thriving in a fast-paced, cross-functional environment.
• Minimum 5 years’ experience in solutions engineering, technical pre-sales, or solution architecture, ideally within fintech or payments.

Responsibilities

• Lead technical discovery sessions to understand client ambitions, requirements, and buying criteria, ensuring strong alignment between client needs and Paymentology’s platform.
• Own demo preparation and execution, tailoring scenarios to client use cases and independently delivering compelling technical presentations.
• Develop high-quality proposals that showcase Paymentology’s strengths and address client-specific requirements to maximise win rates.
• Manage technical RFP responses, coordinating closely with Product, Technology, and Compliance teams.
• Provide regional expertise on compliance, domestic switch integrations, and on-soil processing requirements.
• Define standard deal structures, escalating exceptions to the Deal Committee when required.
• Track capability gaps and analyse lost deals, presenting data-driven insights to inform product roadmap enhancements.
• Design high-level technical solutions that define integrations, workflows, and system alignment.
• Ensure proposed solutions meet regional compliance and infrastructure requirements.
• Identify deviations from standard solutions and secure appropriate approvals prior to implementation.
• Deliver structured implementation plans to ensure smooth handover to the Implementation team.
• Partner with Account Management to identify expansion opportunities across new programmes, markets, and features.
• Provide regional guidance to help clients scale effectively and meet market-specific requirements.
• Deliver workshops, training sessions, and enablement initiatives to support client success.
• Resolve post-implementation technical escalations to maintain strong client relationships and satisfaction.
• Own and manage technical RFP processes across Product, Technology, and Compliance teams.
• Maintain clarity on standard deal constructs and manage escalation of non-standard requirements.
• Track capability gaps and lost opportunities, building business cases for product improvements.
• Keep regional documentation and insights up to date to support Sales and commercial teams.

Benefits

• At Paymentology, it’s not just about building great payment technology, it’s about building a company where people feel they belong and their work matters.
• You’ll be part of a diverse, global team committed to making a positive impact through what we do.
• Whether you’re collaborating across time zones or contributing to initiatives that support local communities, you’ll find purpose in your work and the freedom to grow in a supportive, forward-thinking environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed