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The position involves following pre-established plans for project logistics with moderately detailed guidelines and adhering to detailed processes and procedures to resolve routine questions. The role includes reviewing and identifying goals, deliverables, and key milestones for project components, attending engagements, and assisting team members in making formal presentations. The individual will utilize standard knowledge to assist in developing content and communications that align messages or advance sales, while also providing and gathering routine information on health insurance benefits and product offerings. The role supports the execution of routine business processes related to lead/prospect/customer and channel partner requests, and involves small-scale data entry, reconciliation, and processing to ensure data integrity and reliability.