Groundworks-posted 8 months ago
Full-time • Entry Level
Hybrid • Boston, MA
1,001-5,000 employees

Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers’ greatest asset – their home. But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you’re starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day. Join us and lay the foundation for your success. Apply today! (Insert Brand Name), A Groundworks Company, is seeking talented Service Technician to join their team in the Insert Location, STATE area! The Service Technician is an integral part of the customer journey post installation. They focus on partnering with customers to inspect and service preexisting company installed foundation repair and water management solutions. The Service Technician supports our customers with additional solutions options and needs.

  • Execute appointments scheduled with customers
  • Travel to customers' home based on assigned appointments
  • Build long-term relationships with customers and professionally represent the company
  • Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures
  • Perform annual customer maintenance visits, examining work previously completed
  • Perform reactive service appointments, diagnose, and fix any issues
  • Install additional products purchased by the customer as necessary
  • Adhere to safety regulations and procedures when carrying out responsibilities
  • Examine solutions installed by the company and determine potential warranty or non-warranty work
  • Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required
  • Other duties as assigned
  • A valid, non-restrictive Driver's License is required
  • Full-time
  • Remote & Onsite: Reporting into and working remotely of Branch location
  • Servicing area within territory
  • 1 or more years of proven sales experience preferred but not required
  • Construction/Home Improvement experience preferred
  • Proven customer relations experience preferred
  • High school diploma or GED or equivalent experience
  • Base Pay + Commission with NO CAP on earnings
  • Average annual earnings $120,000
  • Company Vehicle and Gas Card provided
  • Full-time nonseasonal work
  • Pre-qualified , high-quality appointments, no cold-calling !
  • Advanced leadership training opportunities from a promote from within led culture
  • Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, PTO after applicable waiting periods
  • Equity in North America’s Leading Foundation Repair and Water Management Company
  • Competitive Pay
  • Employee Company Ownership Opportunities
  • Industry Leading Training Programs
  • Leadership Development and Career Growth Tracks
  • Comprehensive and Affordable Benefits Package
  • Top Workplace with Award Winning Culture
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