SALES SERVICE REP
About The Position
Provide wow-worthy customer service, on each and every call. Become the subject matter expert on our custom orthotics and ancillary products. · Maintain detailed data on our valued customers (our Chiropractors, our Physical Therapists) accuracy is paramount! Demonstrate a commitment to one-call resolution our Sales & Service team is always learning, always training. This commitment to product and service knowledge is the key to your, and our companys, success. Field calls expeditiously and efficiently. We cant keep our customers waiting. Consult, consult, and consult some more. Listen first, then recommend products and services that will benefit our doctors customers and businesses. Rise, stretch (and shine) and repeat. There is always an opportunity to upsell, to dig in and learn more from a call. We love tenacity, can you tell? · Remember the details our Sales & Service agents are diligent in their follow through and in their attention to detail. Billing issues, technical issues, unresolved inquiries, etc. Theyre all important and they all get your full (and timely) attention.
Requirements
- Noteworthy communication skills
- Comfortable with tech
- A few years of telecommunications and/or customer service experience
- Self-motivated problem solver with a passion for customers, for wellness, and ultimately for our Foot Levelers products
Responsibilities
- Provide customer service on each call
- Become the subject matter expert on our custom orthotics and ancillary products
- Maintain detailed data on our valued customers
- Demonstrate a commitment to one-call resolution
- Field calls expeditiously and efficiently
- Consult and recommend products and services
- Upsell products and services
- Follow through and pay attention to detail
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
