Sales - Service Manager

Prime Plumbing & Heating•Denver, CO

3d•$100,000

About The Position

Are you ready to lead a talented team and take charge of service excellence? At Prime Plumbing & Heating, Inc. , we're seeking an exceptional full-time Sales - Service Manager who's ready to step into this pivotal role. Enjoy a competitive salary starting at $100,000 per year , in addition to an Incredible performance bonus package. By joining our team, you will receive exceptional benefits, including PTO, medical, dental, and vision coverage, a 401(k) plan, company trucks and credit cards, a paid gym membership, and ample opportunities for professional development and career growth. If you're passionate about sales and service, thrive in leadership roles, and are looking for a company where you can make a difference daily, apply today! THE INS AND OUTS OF BECOMING OUR SALES - SERVICE MANAGER YOUR ROLE: As our Sales - Service Manager at Prime Plumbing & Heating, Inc., you inspire our service team to unite around departmental goals, implementing innovative service policies that boost efficiency and customer satisfaction. With a sharp focus on performance metrics, you prepare insightful reports for management while calmly handling escalated customer issues, turning challenges into stronger client relationships. Your dedication to growth shines through as you conduct engaging training sessions, equipping your team with essential skills. By collaborating effectively with other departments, you ensure seamless service delivery, always incorporating feedback to drive continuous improvement. OUR REQUIREMENTS: Experience in a service management role or a similar position Proficiency in Excel, Word, Service Titan, and QuickBooks Strong leadership abilities and team management skills Excellent communication and interpersonal skills Ability to analyze data and make informed decisions Customer-focused mindset with a passion for service excellence JOIN US AT PRIME PLUMBING & HEATING, INC. Founded in 2012, we offer top-rated customer service and reliable home service solutions. We provide homes and businesses with 24/7 emergency service, fair pricing, and the highest level of support. Each of our team members is licensed, certified, insured, and knowledgeable, which means that our customers can feel confident about calling us for all of their home service needs. Our team truly is like a family to us. We strive to take care of them by offering great benefits, excellent pay, and opportunities for growth and advancement. We also understand that each of our employees has an important life outside of work, so we are flexible when unexpected things arise. Come join us and find out why we're one of the most trusted and highly rated companies in the business! If you believe this is the right Service Manager job for you, please apply. We value your time, so we've got a simple application process that should take you less than 3 minutes to complete. Good luck!

Requirements

Experience in a service management role or a similar position
Proficiency in Excel, Word, Service Titan, and QuickBooks
Strong leadership abilities and team management skills
Excellent communication and interpersonal skills
Ability to analyze data and make informed decisions
Customer-focused mindset with a passion for service excellence

Responsibilities

Inspire our service team to unite around departmental goals
Implementing innovative service policies that boost efficiency and customer satisfaction
Prepare insightful reports for management
Calmly handling escalated customer issues, turning challenges into stronger client relationships
Conduct engaging training sessions, equipping your team with essential skills
Collaborating effectively with other departments
Ensure seamless service delivery
Always incorporating feedback to drive continuous improvement