Sales Service Agent

OC Marketing • Orlando, FL

11d

About The Position

As the Sales Service Agent , you'll be the first point of contact, providing expert advice, scheduling services, and ensuring every customer interaction is a positive one. If you have a hidden talent for turning pest problems into pleasant solutions, Opal Core is the perfect spot for you to shine! We need someone who can not only close a sale but also turn one-time customers into lifelong advocates for a pest-free existence. Ready to be the hero our customers deserve? Just Hit Apply Below!

Requirements

• Proven experience in a sales or customer service role, preferably in a fast-paced environment
• Exceptional communication and interpersonal skills, with the ability to connect with a diverse range of customers
• Strong problem-solving abilities, particularly in identifying and addressing customer needs related to pest control
• A genuine passion for helping people and ensuring their peace of mind
• Ability to work independently and as part of a collaborative team
• Results-oriented with a track record of achieving sales targets
• Proficiency in using CRM software and other relevant sales tools
• High school diploma or equivalent; some college education is a plus

Nice To Haves

• Prior experience in the pest control industry - particularly as a Sales Service Agent - is advantageous but not required

Responsibilities

• Serve as the primary point of contact for all residential customer inquiries, providing expert advice, solutions, and sales proposals regarding pest control services
• Schedule pest control services efficiently and accurately, ensuring optimal routing and customer convenience
• Educate customers on pest control options, preventive measures, and long-term solutions
• Successfully close sales by clearly communicating the value of our services and addressing customer concerns
• Cultivate strong customer relationships to foster loyalty and transform one-time customers into lifelong advocates
• Maintain a high level of customer satisfaction through professional, courteous, and effective communication
• Collaborate with the Sales Service Agent team to ensure seamless service delivery and an exceptional customer experience
• Actively participate in ongoing training and development to stay updated on pest control techniques and product knowledge
• Handle and resolve customer complaints with empathy and efficiency, turning negative experiences into positive outcomes

Benefits

• This role offers a commission-based structure with no limits on how much you can earn.
• The advertised pay range is based on actual average annual earnings in this position.
• Full training is provided in order to launch your career with us

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED