Sales & Service Advisor

Sun Auto Tire and Service•Broken Arrow, OK

22d•$60,000 - $80,000

About The Position

Service Advisor – Earn $60K–$80K/Yr + Sundays Off! Ready to Put Your Expertise in the Driver’s Seat? Tate Boys Tire & Auto Service – Trusted Since 1936 Tate Boys Tire & Auto Service has proudly served our community since 1936. We specialize in everything that rolls —from passenger and light truck tires to medium truck, industrial, agricultural tires, plus mechanical repairs like brakes, suspension, and engine diagnostics. Tate Boys is part of Sun Auto Tire & Service , a leading national provider of automotive services with a family of trusted brands across the country. From coast to coast, we are committed to integrity, excellence, and developing our team. As a Service Advisor , you’ll be the face of the shop—connecting customers with solutions and ensuring their vehicles stay safe and reliable.

Requirements

High school diploma or equivalent
Must be at least 18 years old
Prior experience as a Service Advisor highly preferred but not required
Professional appearance and strong customer service skills
Ability to work in a process-driven environment
Valid driver’s license (or ability to obtain within 30 days of hire)
Ability to work a minimum of five days per week, including Saturdays ( but never Sundays! )

Responsibilities

Warmly greeting customers in person and by phone using our professional standards
Listening carefully to customer concerns and thoroughly documenting their needs
Reviewing service history, inspecting vehicles, and verifying repair requirements
Recommending products and services confidently and clearly
Accurately preparing quotes, timelines, and repair orders
Communicating status updates throughout the day
Reviewing completed work, explaining warranties, and handling checkout
Following up on declined services and completed repairs to ensure satisfaction
Tracking all returns, warranty parts, and core parts for each customer
Supporting the team with other duties as needed