UnitedHealth Group - Sales Rotational Program, application via RippleMatch

RippleMatch Opportunities•Phoenix, AZ

29d•$18 - $36

About The Position

This role is with UnitedHealth Group. UnitedHealth Group uses RippleMatch to find top talent. At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. Consider the influence you can have on the quality of care for millions of people. Now, enhance that success with enthusiasm you can really feel. Great work is the product of solid purpose, conviction, and pride – pride in your ability and your product. UnitedHealth Group offers a portfolio of products through two distinct platforms: United HealthCare (health benefits) and Optum (health services). At UnitedHealthcare Medicare & Retirement, we serve the fastest growing segment of our nation’s population – 50 and older. And we’re doing it with an intense amount of dedication. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of our 9 million customers. You’ll find a wealth of dynamic opportunities to grow and develop as we work together to strengthen our health care system. We offer a growth-based culture with extraordinary opportunities in our Early Careers Sales Support Rotational Program – we succeed by staying true to our mission to make health care work effectively and efficiently for seniors. Program features: Participate in a sales support rotational program that will accelerate your career with a company that will help you learn new skills and foster your continued growth Collaborate with experienced professionals, mentors, and sales/sales support leaders Build relationships within a close-knit community of peers involved in the sales support and sales rotational program to expand your network Practical experience-based program in which participants are assigned projects in critical areas of the business Program commitment is 26 months

Requirements

Currently in final year of obtaining a Bachelor’s degree (or obtained degree no longer than 24 months prior to position start date, from an accredited college/university). Bachelor’s Degree must be obtained prior to start of employment
Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered)

Nice To Haves

Work or volunteer experience in sales, customer service, health care, or health insurance
Experience with Microsoft Office products (Word, Excel, PowerPoint, Outlook)

Responsibilities

Participate in a 26-month Rotational Program that will provide a structured curriculum and on-the-job sessions that will expose you to broad skills, tools, and functional departments within the Sales & Distribution Organization.
Complete two, six-month rotations outside of the Producer Help Desk (March – August) in areas including but not limited to Marketing, Product, Sales Operations, Workforce Management, and Business Development
Complete two, six-month long Sales Support Rotations (September – February) executing on the Producer Help Desk work via inbound telephonic interactions
Complete our two-month training program (June and July of year 1)
Build Agent sales success and loyalty through timely and effective interaction resolution, which includes telephonic sales interaction support, resource navigation, managing escalations, engaging appropriate resources as needed to drive sales transaction completion
Provide interaction resolution updates using effective oral and written communication
Interact with Sales Agents regularly via various communication channels; those channels may include inbound calls, inbound chats, inbound e-mails, or outbound calls as driven by business need
Other duties and projects needed and assigned by business management