Sales Revenue Systems Analyst

Westin Dallas Fort Worth Airport•Irving, TX

About The Position

Opportunity: Sales Revenue Systems Analyst Act as a support associate and liaison with sales, revenue management and operation departments as well as being the point of contact for one group reservations. Potential Career Path Director of Revenue Management

Requirements

Previous hotel experience preferred.
Proficient in Excel.
Strong written and verbal communication skills.
High School Diploma or equivalent.

Responsibilities

Set up a file trace system for each group with regular documented conversations with clients, convention service managers and reservation manager.
Monitor accuracy of group blocks including cut-off date, pick up, suite blocks, and rates.
Handle room block monitoring, rooming lists, reporting pick up, VIP and upgraded accommodations, client correspondence relating to reservations and other group reservation functions.
Manage group billing, room inventory, room reservations and patterns.
Review rooming lists for accuracy in format and billing and ensure prompt processing.
Identify, block and process staff and VIP lists with each group.
Monitor Housing Bureau pick up and communicate with management.
Enter actual room nights and ADR for each room block in the Delphi System for accurate pace and goal production.
Track and reconcile sales and catering revenues; generate daily, weekly and quarterly reports.
Manage and audit sales system database and interfaces.
Communicate with support on building URL’s for individual groups. Supply clients their URL links for making online reservations.
File daily reservations and other correspondence from our group clients.
Manage room type inventory in Lightspeed, Fosse, Marsha & PEP.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.