Sales Retail Associate - Land Rover New Rochelle
About The Position
The e-Commerce Sales Associate at Land Rover New Rochelle interacts with hundreds of customers online, over the phone, and in person to guide their vehicle purchase within a no-haggle sales environment. This role is crucial for responding to leads promptly, answering questions, providing information, and effectively transitioning customers from initial phone and internet contact to an in-store experience, all while ensuring an exceptional customer journey. AutoNation is committed to redefining the car-buying experience and seeks driven, customer-focused professionals to lead this transformation. The company offers a supportive team, nationwide inventory, competitive benefits, clear career paths into finance, management, and other areas, and fosters a culture built on trust, transparency, and teamwork. AutoNation is one of the largest automotive retailers in the United States, a proud member of the Fortune 150, and is undergoing a significant multi-year digital transformation. The company is dedicated to creating a diverse, equitable, and inclusive environment and welcomes candidates from all backgrounds who are passionate about making a positive impact.
Requirements
- Proven ability to provide an exceptional customer experience
- Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity
- Over 1 year automotive sales experience
- Proven ability to exceed established automotive sales and customer service goals
- Excellent communication, consultative, interpersonal and organizational skills
- The willingness to follow up, and follow-up again, with customers
- Valid in-state driver’s license and an acceptable, safe driving record
- High school diploma or equivalent
Nice To Haves
- Sales or customer service experience preferred
Responsibilities
- Interact with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment
- Respond to leads in a timely fashion
- Answer questions, providing information
- Help guide customers effectively from phone and internet contact to an in-store experience
- Provide an exceptional customer experience
- Follow up, and follow-up again, with customers
- Build your book of business and close deals
Benefits
- Competitive benefits
- Career paths into finance, management, and beyond
- A culture built on trust, transparency, and teamwork
- Competitive compensation
- 401k matching
- Insurance plans (health, dental, vision)
- Maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
- Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
