Sales Representatives - Call Center

Lithia & Driveway-posted 4 months ago
Full-time • Entry Level
Medford, OR
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At Driveway.com, car buying and selling meets convenience—no haggling, no pressure, no leaving your couch. Backed by Lithia & Driveway’s 300+ dealerships nationwide, we’re blending the best of tech and human touch to make car ownership simple, transparent, and (dare we say) enjoyable. We’re looking for Sales Representatives who are ready to put people first and thrive in a fast-moving, customer-focused environment!

  • Be the trusted guide for customers as they navigate their digital car purchase.
  • Communicate with customers via phone, text, and email to answer questions and explain next steps.
  • Support financing, documentation, and coordination for smooth vehicle delivery.
  • Provide timely updates, set clear expectations, and resolve concerns with professionalism.
  • Keep detailed notes and manage multiple customer journeys at once.
  • A customer-first mindset with a passion for helping others.
  • Prior experience in sales, service, or customer-facing roles.
  • Excellent communication skills (phone, email, text).
  • Organized, detail-oriented, and confident handling multiple tasks.
  • A calm, solution-driven approach under pressure.
  • High School graduate or equivalent, 18 years or older required.
  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs
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