Sales Representative

Concentrix Catalyst-posted 4 months ago
$30,800 - $38,600/Yr
Full-time • Entry Level
Nashville, TN
5,001-10,000 employees
Administrative and Support Services
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The Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. Military veterans are encouraged to apply! A NEW CAREER POWERED BY YOU Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" awards every year? Then the B2B department at Concentrix is just the right place for you! As a Sales Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and wellbeing, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.

  • Call potential clients and develop leads for our sales closing teams.
  • Manage a high volume of cold and warm customer engagements via phone with a focus on meeting customer needs.
  • Provide accurate weekly, monthly, and quarterly sales forecasts.
  • Maintain a mastery of product knowledge and technical understanding of services to assess customer requirements.
  • Assist customers in resolving concerns/roadblocks that may prohibit product satisfaction or usage.
  • Maintain customers and prospects within our Customer Relationship Management system (CRM) to ensure all relevant data is captured and kept up to date.
  • Find opportunities to upsell our client's product and always deliver expert customer experiences.
  • Ability to commute to and work in our Nashville, TN office.
  • 1+ years' experience working in a sales or customer service capacity, preferably in a corporate office setting.
  • Experience using an auto-dialer, and willing to be on the phone 70% of your work day.
  • Prior success in achieving personal and team sales quota/goals.
  • Experience in high-volume calling and learning new technologies.
  • Having a coachable and adaptable attitude with excellent knowledge of MS Office programs.
  • Experience working with Salesforce.com or similar CRM.
  • An aptitude to cross-utilize many different software systems and use them effectively on a daily basis.
  • The base salary range for this position is $30,800 - $38,600, plus incentives that align with individual and company performance.
  • Medical, dental, and vision insurance.
  • Comprehensive employee assistance program (EAP).
  • 401(k) retirement plan.
  • Paid time off and holidays.
  • Paid training days.
  • DailyPay enrollment option to access pay "early," when you want it.
  • Company networking opportunities with organized groups in various topics.
  • Health and wellness programs with trained partners.
  • Mentorship programs that support your rewarding career journey.
  • A modern, state-of-the-art office setting with advanced technologies and a great team.
  • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support.
  • Celebrations for various company events.
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