Promote, sell, and secure new business including major accounts. Develop new territories and secure new accounts. Develop full market potential of existing customer. Promote product line acceptance among accounts. Establishes and maintains top-level contact with the management of existing and potential customers. Sees that all orders and other customer communications are promptly and accurately handled. Ensures appropriate action on customer service problems. Keep the customer updated on pertinent information. Communicate with AkzoNobel departments on the customers' changing needs. Coordinate product development, inventory, and ordering. Weekly communication with upper management and the purchasing department. Insure proper pricing is communicated to the customer. Communicate account activities to Sales Manager on a routine basis. Maintains a professional and positive attitude. Assist in the coordination of all new finish development between Design, Marketing and Manufacturing. Work with the customer on cost improvement opportunities. Attend seminars and trade shows as determined by the Sales Manager and Marketing Manager and, on occasion, travel with a customer to view new technologies. Keep abreast of new technology and products and communicate with customers. Be proactive in the utilization of productive customers with lunches, dinners, and extracurricular activities.