Sales Representative

Lithia & Driveway•Salem, OR

44d

About The Position

Come work with us! We're looking for a talented Inside Sales Representative to join the team. If you're passionate about sales, driven by success, and love building relationships, this could be a great opportunity for you. Volkswagen of Salem is a part of Lithia & Driveway (NYSE:LAD), the largest automotive retailer in the U.S. and was named a 2022 Oregonian Top Workplaces award winner. We are one of the fastest-growing companies on the Fortune 500 (#140 for 2024). With over 330+ dealerships worldwide representing over 50 brands in 3 countries! The Sales Representative is responsible for providing an exceptional customer purchasing experience. The Sales Representative will ensure the customer gets all the information they are looking for, as well as presenting vehicles to customers to assist them in their buying decision. They utilize the Customer Management System to ensure timely, professional follow-up and to maintain strong relationships with sold and prospective customers.

Requirements

Experienced in sales processes-Car sales experience is preferred but may consider a candidate with relative experience.
Must be customer focused and committed to providing top tier customer service
Bi-Lingual in Spanish is required
Ability to handle high volume and adapt to business needs
Willingness to learn and grow with us to meet projected sales goals
Friendly and outgoing personality
Responsible/reliable/team player
Clean driving record is required
Has a desire to grow with us in this automotive industry.
High School graduate or equivalent, 18 years or older required.

Responsibilities

Greet customers in a prompt, friendly and professional manner.
Provide professional product presentations to all customers.
Offer and accompany customers on vehicle demonstration ride(s).
Develop and prospect new business continuously.
Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.
Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.
Schedule customer appointments daily.
Assist customer during write up process ensuring it is a non-confrontational experience.
Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.
Attend and actively participate in daily sales and training meetings
Practice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.
Maintain appearance and cleanliness of vehicle lot and showroom.
Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.
Upon sale, introduce customer to Service department following Sales 2 Service process.