Sales Representative

Opeeka•Folsom, CA

20d•$70,000 - $90,000•Remote

About The Position

Opeeka is an innovative technology company, committed to boosting the health and well-being of people from all walks of life. Opeeka is the nation’s leader in care collaboration and “person-centered” outcomes measurement. We provide a robust Software as a Service (SaaS) solution to Healthcare Providers, Healthcare Insurance Companies, Government Agencies, and Community Based Organizations that serve people in need. Opeeka’s success and impact has been recognized in the healthcare industry and we are poised to significant growth and continued impact. Learn more at www.opeeka.com/news Person-Centered Intelligence Solution (P-CIS), Opeeka’s principal technology, is a patient outcomes platform that connects to care organizations’ existing technology to extend its capability to support value-based care. Payers, states, counties, and care providers use P-CIS to unify the continuum of care, reduce burden on staff, and improve patient outcomes. There is no other technology on the market like P-CIS. It is the only platform to symbiotically work within the ecosystem of care technology to improve workflow, outcomes, care coordination, and overall care system performance. Opeeka is searching for individuals to join our team who are comfortable working in a fast paced environment and are interested in leveraging their proven skills to help Opeeka capitalize on the significant growth opportunities ahead. If you are someone who is looking for an exciting opportunity with an early stage technology leader, keep reading. The Sales Representative drives new customer acquisition and account expansion for Opeeka’s cloud-based Person-Centered Intelligence System (P-CIS). Partners with clinical, operational, and executive leaders in the Behavioral Health sector through a consultative, outcome-driven sales approach—helping organizations leverage Opeeka’s technology to enhance care quality, optimize workflows, and reduce overall costs. Key duties include cold and warm outreach (calls/emails), product demos, pipeline management (CRM), handling objections, negotiating, contract management, and working with Opeeka’s Product, Marketing, Analytics, and Customer Success teams.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Demonstrated ability to learn a complex product to become a content expert.
Persuasive communication, presentation, and negotiation skills, with the ability to simplify complex technology for clinical and non-technical stakeholders.
Proven ability to independently conduct consultative selling activities that focus on uncovering problems and tailoring solutions, not just providing price quotations.
Demonstrated ability to understand the unique pressures and pain points faced by behavioral health providers (access, outcomes, documentation burden, staffing challenges).
Proven ability to work effectively with Marketing, Product, Customer Success, and Implementation teams to ensure customer success and revenue growth.
Demonstrated ability to quickly absorb the latest information about regulations, market changes, and product updates.
Proven ability to manage multiple opportunities and priorities simultaneously in a fast-paced, high-growth environment.
Action Oriented - takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Manages Ambiguity - the ability to operate effectively when the path forward is not clear, or things are uncertain.
Decision Quality – the ability to demonstrate superior judgment, separating facts from opinions, and ensuring decisions keep the organization moving forward.
Interpersonal Savvy – the ability to employ a communication style to build trust and get things done by skillfully navigating social complexities and connecting with others authentically.
Being Resilient – the ability to rebound from setbacks and adversity when facing difficult situations.
Self-Development – ability to be initiative-taking in taking charge of personal and professional growth, rather than waiting for development to happen.
3+ years of B2B SaaS experience selling into behavioral health organizations (e.g., mental health, foster care, child welfare, psychiatry, counseling, social work, and addiction treatment), selling to small and medium-sized Behavioral Health provider organizations, mid-market providers, multi-site practices, or community organizations.
Proven experience managing a full sales cycle (prospecting through close) in a consultative selling environment.
Proficiency with Customer Relationship Management (CRM) tools (e.g., Salesforce, HubSpot) and standard sales tech stack (e.g., Zoom, LinkedIn Sales Navigator, email automation tools).
Familiarity with healthcare reimbursement models, revenue cycle workflows, and value-based care concepts.
Understanding of HIPAA and other relevant privacy, security, and compliance requirements.
Experience with virtual selling techniques (video demos, remote discovery, etc.).
Frequent on-site, team interaction.
Frequent sitting, standing, and walking.
Occasional to frequent repetitive motion.
Frequent talking and listening in person and over the phone.
Close up and distance vision requirements.
Periodic travel across the United States.
Ability to cope with: long periods of concentration; pressure and deadlines; occasional long or irregular hours; occasional public contact; changing priorities.
Open office environment; moderate temperatures; moderate noise levels.

Responsibilities

New Business Development Prospect, qualify, and develop a robust pipeline of behavioral health providers within the assigned territory or segment.
Conduct discovery to understand each organization’s clinical workflows, operational challenges, and strategic goals related to behavioral health (e.g., research on website, services, annual reports, no-show rates, care coordination, staff burnout, regulatory requirements).
Deliver tailored (according to market segment (e.g., Foster Care/Child Welfare & Wraparound Providers or Behavioral Health Providers) product demonstrations (live and virtual) that map platform capabilities to customer needs and use cases.
Own the full sales cycle from first contact through close, including proposals, pricing, negotiation, and contracting in partnership with internal stakeholders.
Account Management & Expansion Build strong, trust-based relationships with decision-makers and influencers such as Executive Team Members (e.g., Clinical Directors, Practice Owners, CEOs, COOs, CIOs, and Revenue Cycle leaders).
Collaborate with Customer Success and Implementation teams to ensure smooth onboarding and early adoption.
Identify upsell and cross-sell opportunities as customers expand locations, service lines, or product usage.
Market & Product Expertise Become a subject-matter expert on the wide array of services in the behavioral health market, including common workflows (intake, scheduling, documentation, billing), payer mix, and key regulatory and compliance considerations (e.g., HIPAA, telehealth, state-specific rules).
Maintain deep knowledge of the product, roadmap, differentiators, and competitive landscape to articulate clear value propositions and ROI (e.g., understand what EHR and/or manual workarounds they are utilizing and what gaps are occurring with platforms to capture clinical information).
Gather voice-of-customer feedback and partner with Product and Marketing to refine messaging, positioning, and feature priorities.
Sales Process & Reporting Accurately manage and forecast opportunities in the CRM, ensuring all activities, contacts, and next steps are documented.
Meet or exceed quota for new ARR, opportunities created, and conversion metrics.
Prepare and present regular pipeline, activity, and performance reports to sales leadership.
Represent the company at industry events, conferences, webinars, and trade shows as needed.
Financial Responsibilities Develop annual and quarterly sales forecasts.
Includes tracking and actual labor hours associated with projects to ensure labor costs stay within the approved project budget.

Benefits

Opeeka offers a full range of competitive Company benefits to eligible employees.
Full-time employees are eligible to earn and accrue vacation upon the first day of work.
All full-time employees are eligible to accrue at least 80 hours of paid vacation time annually, and annual vacation time increases based on tenure.
All employees will be granted 5 days (40 hours) of paid sick leave in a lump sum at the time of hire and subsequently, at the beginning of each year on January 1st.
Employees may begin to use paid sick leave on their 90th day of employment (or sooner, if applicable law requires).
Employees can use up to 5 days (40 hours) of paid sick leave per year.
Upon hire, all employees will receive holiday pay for the Company observed holidays, which includes all Federal Holidays and the day after Thanksgiving.
Opeeka provides the option of a comprehensive medical insurance plan for eligible full-time employees and their dependents.
Employees are eligible to enroll in the medical program on the first of the month following 30 days of continuous employment.
The Company will pay a portion of the medical insurance premium, up to $800 per employee per month and up to $600 for covered dependent(s) per month.
Medical insurance benefits are available to employees, the employee’s spouse or registered domestic partner, and the employee’s legal dependents.
Eligible full-time employees may also enroll in an employee only, an employee plus children or a family contract on the first of the month following 30 days of employment.
For eligible full-time employees, the Company will contribute 100% of the Dental plan cost for the Employee.
Employee is responsible for 100% of the cost for covered dependent(s).
Employees are responsible for 100% of the cost of Vision coverage.
Opeeka provides eligible full-time employees with a Safe Harbor 401k plan.
The Company will match an employee’s elective contributions on a dollar-for-dollar basis, up to 4% of your annual compensation.
Full-time employees are eligible to enroll in the 401K plan following 90 days of continuous employment.