Sales Representative (Full-Time & Part-Time)

OneMCI•Wichita, KS

8d•Onsite

About The Position

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a positive attitude and a passion for sales? We’re looking for Sales Representatives to support a variety of campaigns for some of the most recognizable brands in the world. In this role, you’ll connect with prospective and existing customers, promote products and services, upsell where appropriate, and deliver exceptional customer experiences. With our industry-leading training program , you’ll gain the tools and support you need to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment tes --------------

Requirements

Must be 18 years or older
High school diploma or equivalent
Excellent verbal and written communication skills
Ability to type 20+ words per minute
Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Familiarity with Windows operating systems
Dependable and punctual with a strong work ethic
Strong problem-solving and conflict resolution skills
Customer-focused, empathetic, and solution-oriented
Ability to multitask and manage time effectively
Comfortable in a fast-paced, evolving environment
Team-oriented with strong interpersonal skills
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Responsibilities

Make outbound and receive inbound calls in a professional and courteous manner
Educate customers on products and services, identifying upsell opportunities
Understand customer needs and recommend tailored solutions
Use internal systems to manage accounts and process transactions accurately
Research and resolve customer issues, coordinating with other departments as needed
Accurately document customer interactions and follow established procedures
Adhere to scripts, policies, and compliance standards
Maintain confidentiality and handle sensitive information responsibly
Escalate complex issues to supervisors or appropriate teams
Stay current with training, updates, and system changes
Meet attendance and scheduling expectations

Benefits

LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.