Sales Representative

Sleep Number • Amherst, NY

1d • $47,000 - $58,000 • Onsite

About The Position

Sleep Number is a sleep wellness technology leader with nearly four decades of experience, improving over 15 million lives with their Sleep Number smart beds. The company is guided by its purpose to improve the health and wellbeing of society through higher quality sleep, exemplified by its 4,000+ mission-driven team members. Sleep Number operates a vertically integrated business model, owning the process from start to finish, including selling in over 650 stores nationwide. Team members are encouraged to bring their whole selves to work. At Sleep Number, Sales Representatives are high-impact roles that directly contribute to the company's purpose of personalizing sleep. This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential, driven by curiosity, collaboration, and a passion for helping others thrive—one restful night at a time.

Requirements

• Strong communication skills with the ability to adapt to diverse customer needs.
• Goal-oriented and customer-focused attitude, with a drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.

Nice To Haves

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfortable using CRM systems, point-of-sale technology, and interactive sales tools (e.g., iPads, apps).
• Ability to work independently with minimal supervision while collaborating effectively with a team.

Responsibilities

• Discover each customer’s sleep needs and match them with the right Sleep Number products.
• Clearly explain product benefits and current promotions while delivering personalized customer experiences to drive satisfaction and exceed sales goals.
• Proactively nurture prospective customers through outbound calls, with a strong focus on building relationships that generate repeat and new business.
• Work together to maintain a polished showroom and deliver an exceptional store experience.
• Take part in sales practice training and coaching to sharpen your skills.

Benefits

• Most team members earn a salary of $47,000-58,000 annually; actual earnings vary and are not guaranteed.
• Guaranteed hourly rate of $16/hour, along with uncapped commission and bonus potential.
• Non-draw commission structure.
• Health, dental, vision, and 401(k) benefits.
• Flexible paid time off and volunteer opportunities.
• Comprehensive training and career development programs.
• A supportive, inclusive culture where your contributions are valued.
• Life changing sleep with the gift of a Sleep Number® bed.
• medical and pharmacy benefits
• dental
• life and disability insurance
• a 401(k) Plan
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees