Sales Representative

RR Donnelley•Chicago, IL

17h•Hybrid

About The Position

This role involves promoting and selling RRD's products and services within an assigned geographic area, product range, or list of new and existing customer accounts to achieve significant sales targets. The Sales Representative is responsible for generating revenue through sales leads, initiating prospect calls, and building rapport with customers. The position is accountable for increasing sales/client ratio and expanding the customer base, requiring a proven record of sales achievement in the print, packaging, and/or label industry. This is a hybrid role based in Chicago, IL.

Requirements

Bachelor degree in discipline related to functional work or role
At least 2 years of relevant work experience in sales
Ability to present to C-Level and Senior Management Executives
Excellent written & verbal communication skills required
Clear knowledge of the selling cycle with the ability to make cold calls on a daily basis
Must be able consistently identify critical elements, variables and alternatives to develop solutions
Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions
Able to apply excellent business acumen and collaborative skills when resolving problems
Able to communicate with people from all levels of the organization or with those who may be associated with the organization in order to negotiate outcomes, convey information or system requirements, and/or to offer up solutions to problems
Actively participate in relevant job skills training and development activities
Familiar with standard software such as Word, PowerPoint and Excel
Salesforce.com knowledge and usage required

Nice To Haves

Knowledge of RR Donnelley products & services including Packaging, Labels, Direct Mail, and/or Commercial Print strongly preferred
Desire to be a continuous learner of RRD’s products & services

Responsibilities

Pursue sales leads
Visit existing and new customers who may be of strategic importance to the organization
Assess customer needs and suggest appropriate products and services
Respond to more complex customer enquiries
Negotiate prices and delivery times within limits of authority, and conclude sales orders to meet revenue targets
Identify, research, and contact prospective customers and build positive relationships to generate future sales and repeat business
Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so they can respond to changing market conditions and customer demands
Develop long-term sales plans for key customers and monitor and adapt sales activities to meet objectives
Establish annual, quarterly, monthly, or weekly sales plans and prioritize and schedule own activities so these targets are met
Coach and mentor less experienced sales representatives to achieve their sales targets
Recommend to clients additional solutions and services the company provides, highlighting the advantages of the product or service, utilizing internal tools and resources as needed
Partners with internal resources to execute targeted deliverables within a timely manner
Provide extraordinary internal and external customer service throughout the sales process
Forecast accurately and maintain the system of record in Salesforce.com
Performs other related duties and participates in special projects as assigned