Sales Representative

Sutton Swim School • Campbell, CA

21h • $26 - $32 • Onsite

About The Position

Sutton Swim School is a family-owned swim school in Campbell that has been teaching Bay Area kids for decades. This role is primarily a sales position and secondarily a customer service role. The Sales Representative is the first point of contact for most parents considering swim lessons for their child, and their main responsibility is to help families find the right fit and enroll. A unique and essential aspect of this role is teaching one three-hour in-water swim lesson shift per week, every week, to ensure the representative can speak to the programs from real experience. Training for swim instruction will be provided, even for individuals who do not know how to swim.

Requirements

• At least 3 years of sales experience.
• Selling services and working with families is strongly preferred.
• Comfortable in water, willing to be trained as a swim instructor, and committed to teaching one three-hour in-water shift per week as a permanent part of the role.
• Available for the full schedule above, including evenings and Saturdays.
• A genuine interest in building long-term relationships with children and their families.

Nice To Haves

• Marketing experience (social, email, referral programs, or local community marketing).
• Supervisory or managerial experience leading a customer-facing team.
• Bilingual in Spanish and English.
• Experience in another program-based or membership business (gym, music school, tutoring, kids’ activities).

Responsibilities

• Turn inquiries, trial families, and walk-ins into families who stick with us for years.
• Have real conversations with parents about their child’s goals, where they’re at now, and the right starting level. You listen first, then recommend.
• Follow up on leads with genuine care. Warm leads don’t go cold on your watch.
• Spot concerns with enrolled families early, and work them through before they become cancellations.
• Teach one three-hour in-water swim lesson shift per week so you can speak to our programs from real experience, not a script.
• Open or close the building on your shifts. You’re the point person for staff and families when the manager isn’t on site.
• Handle registration, scheduling, and account questions, and partner with management on referrals and retention.

Benefits

• Health insurance (available at 30+ hours per week, which this role qualifies for).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees