RNR Tire Express-posted 9 months ago
Full-time • Entry Level
Van Buren, AR

RNR Tire Express is a national franchise retailer that provides safe, quality tires and wheels with affordable payment options. At RNR we have built a culture around “SERVING our customer and not just providing them customer service”. We support and empower our employees with excellent training and tools which enables them to provide our customers with a unique and exceptional experience. RNR Tire Express started as a family business over 20 years ago in a small shop located in Tampa, Florida. Since then, we have grown to over 160 stores across 26 states, and continue to open more locations across the country each year. While we have expanded far beyond that little shop in Tampa, we have never lost our core value of FAMILY. At RNR, we believe having a healthy work / life balance is critical to the success of our team. That is why we offer flexible schedules and are closed every Sunday to make sure you don’t miss out on the most important moments in life. We also believe in rewarding our team for their hard work, which is why our hourly pay and commission structure is one of the best in the business. At RNR Tire Express, we understand that happy employees make for a productive team. We work to accomplish that by providing outstanding benefits.

  • Greeting and assisting customers that come into the store day-to-day.
  • Maintain working knowledge of inventory, vehicle fitments, type of tires, etc.
  • Assist customers in finding in-stock wheel and/or tire packages for their vehicle.
  • Compiling quote sheets for customers.
  • Responsible in going over quote booklets with customers prior to Accounts Management assisting with full agreement contract.
  • Inform customers of payment options and program details including referral, warranty, and SAC information.
  • Process warranty claims for customers.
  • Placing numerous phone calls to draw in new or previous customers.
  • Assisting to keep inventory properly tagged and itemized.
  • Educate customers of proper wheel and tire care.
  • Responsible for keeping floor properly stocked.
  • Maintain a clean and stocked showroom.
  • Other duties as assigned.
  • High school diploma or equivalent.
  • Previous experience in customer service, account executive, sales representative, and account manager.
  • Strong communication skills.
  • Strategic planning abilities.
  • Ability to communicate clearly and concise while demonstrating active listening skills.
  • Ability to speak professionally and effectively to potential customers.
  • Ability to calculate figures and amounts such as fractions, decimals, and percentages to calculate taxes and sales receipts.
  • Ability to apply understanding to carry out instructions furnished in written or oral form.
  • Knowledge of industry standard software.
  • Must be able to multi-task at a high level.
  • Must be able to prospect new customers through various channels.
  • Must have a valid driver license and have a clean driving record.
  • Two Medical Plan Options
  • Health Savings Account
  • Dental & Vision
  • Employer Paid Life
  • 401(k) with Company Match
  • Paid Vacation
  • Employee Assistance Program
  • And More
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