Sales Representative

Cricket Wireless Authorized Retailer • Napa, CA

394d • $33,280 - $39,520

About The Position

The Retail Sales Representative at Cricket Wireless is responsible for driving sales and providing excellent customer service in a retail environment. This role involves engaging with customers to understand their needs, recommending products, and ensuring a high level of satisfaction. The position offers competitive hourly pay along with uncapped commission and bonus opportunities based on sales performance.

Requirements

• Proven work experience as a Retail Sales associate, Sales representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English and Spanish
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Track record of over-achieving sales quota
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts
• High school degree

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers' needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve department's sales goals on a monthly, quarterly and yearly basis
• Go the extra mile to drive sales
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store's design)

Benefits

• Employee discount
• Flexible schedule
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Bonus opportunities
• Commission pay
• Daily bonus
• Performance bonus
• Weekly bonus

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Telecommunications
• Education Level: High school or GED