Our Sales Representatives use active listening skills to determine the needs of ResultsCX Customers and offer them products, plans, and upgrades for optimum customer satisfaction. Our calls include, but are not limited to, account consolidation, promotion of new services, retention efforts, and more. Our agents earn both a consistent base wage coupled with performance-based sales incentives, so they can focus on the mission: retain and serve our customers. Ideal candidates will be skilled in selling new products, overcoming objections, and utilizing retention techniques. At ResultsCX we believe that if we take care of our customers, everything else will take care of itself! Many people think of the connected vehicle services we provide as a luxury rather than a necessity. Minor conveniences, such as an app to start your vehicle or lock the car door, track where you parked, and remind you that you should get an oil change soon. Lifestyle conveniences are not all we offer our members, and while life-saving measures aren't always the first thing you think of when you hear our brand - they are the services that truly change lives. We recently had a customer call in simply to say thank you, as her family found themselves in a terrible situation after a car accident - they were trapped in the vehicle and unable to reach their phone to call for assistance. Luckily, one of our subscription services was able to help them in this emergency upon impact. 911 was immediately notified of the vehicle collision, and first responders were sent to the scene. Our systems automatically kicked in and helped them in a time they were most in need!