Sales Representative, Inbound Remote

Liberty Mutual Insurance • Springfield, MA

1d • $45,000 - $85,000 • Remote

About The Position

Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.
As an Inside Sales Representative at Liberty Mutual, you’ll have the tools, training and support you need to succeed from day one.
As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.
From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!
Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.

Requirements

• 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
• Strong, engaging interpersonal and persuasion skills needed to close sales.
• Ability to communicate well to both prospects and customers.
• Excellent analytical, decision-making and organizational skills.
• Strong typing capabilities and PC proficiency.
• Property and Casualty License required after hire.
• Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
• Must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.

Responsibilities

• Handling inbound calls and warm leads
• Consulting with customers on their insurance needs
• Matching the correct coverages, products, and benefits to convert sales leads into policyholders

Benefits

• Generous earning potential
• Paid licensing and training opportunities
• Comprehensive benefits
• Flexible work arrangements
• Strong work-life balance
• Comprehensive medical benefits from Day 1.
• No cold calls, all incoming warm leads.
• Opportunities for rewards and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed