About The Position

The Sales Representative - Gypsum applies extensive product, technical, and application expertise to promote all Gypsum Division products. The incumbent establishes strong relationships with gypsum specialty dealers, large Pro Dealers, and contractors in assigned territory. In addition, the incumbent collaborates effectively with architectural sales representatives, contractor specialty representatives, and Sales Representatives - Ceiling in the geographic area to influence customer decisions. This position will be based out of the Austin, TX metro-area and be responsible for the Austin & San Antonio Metro markets. Location flexibility is at the sole discretion of the hiring manager.

Requirements

  • Self-starter with very strong organizational, time management, and problem-solving abilities
  • Computer proficiency required in MS Office (Excel, PowerPoint, etc.). Salesforce.com is used daily to record and share information and acts as our CRM platform. Other industry related computer skills (CAD, REVIT, Sketch Up, Presentation software, etc.) are a plus
  • Attends USG sponsored training courses to thoroughly understand value-proposition, positioning strength, and overall strategy and tactics of all Gypsum products
  • Proven ability to identify key decision makers and build relationships
  • Good listener. Strong written and oral communication skills. Interactive presentation skills. Good client and customer service skills
  • Physical requirements include the ability to carry 50 lbs. and drive a car (valid driver's license required)
  • Ability to travel approximately up to 50%
  • Bachelor's degree in business or a related field. Advanced education beyond a bachelor's degree is a plus
  • Two-year minimum sales experience in the building industry or an aligned business. Technical expertise/aptitude required
  • Trained in Dimension of Professional Selling Skills and Directions communication tools to successfully engage with customers

Responsibilities

  • Through effective selling, maximizes USG's short- and long-term growth in sales volume, gross profit and industry position, with a particular focus on Gypsum products
  • Proactively builds relationships with gypsum specialty dealers and contractors to increase preference and demand for USG Gypsum products and systems
  • Expand customer base and evaluate new customer opportunity
  • Effectively manage complaint process to mitigate risk
  • Uses sales tools such as Salesforce.com to manage customer information, track jobs, identify leads, and locate greatest opportunities with customers
  • Monitors and reports competitive activity and strategically promotes USG's product offering
  • Launches and promotes new Gypsum products while maintaining support of core Gypsum products
  • Assists in answering all technical questions pertaining to Gypsum products including testing, applications, code and performance. Coordinates with contractor and technical resources when appropriate
  • Applies Dimensions of Professional Selling tools and techniques throughout the entire sales process to provide an exceptional customer experience and added value
  • Works closely with all shared services including Manufacturing, Marketing, Product Management, Pricing Analytics, Sales Operations and Customer Service to ensure that customer interactions all occur with the highest level of service

Benefits

  • Two medical insurance options, as well as vision and dental coverage
  • 401(k) Investment Plan with company match
  • Pension plan
  • Life insurance
  • Accident insurance
  • Legal insurance
  • Pet insurance
  • Quarterly (hourly) / Annual (salary) bonus potential based on performance metrics tied to safety, quality, and productivity
  • Paid time off
  • Paid holidays

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Nonmetallic Mineral Product Manufacturing

Education Level

Bachelor's degree

Number of Employees

501-1,000 employees

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