Sales Representative (Full-Time & Part-Time)

MassMarkets • Wichita, KS

151d

About The Position

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We're looking for motivated Sales Representatives to join our team and support a variety of outbound sales projects for some of the most recognizable brands in the world. In this role, you'll connect with prospective and existing customers, using a needs-based selling approach listening, probing, and educating to help them choose the right products and services. If you're confident, goal-oriented, and ready to grow, this is your opportunity to launch a rewarding career. With our industry-leading training, you'll gain the tools to succeed and advance within the company.

Requirements

• Must be 18 years or older
• High school diploma or equivalent
• Excellent communication and organizational skills
• Ability to type 20+ words per minute
• Basic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Familiarity with Windows operating systems
• Dependable and punctual with a strong work ethic
• Strong problem-solving and conflict resolution skills
• Customer-focused, empathetic, and solution-oriented
• Ability to multitask, self-manage, and thrive in a fast-paced environment
• Team-oriented with strong interpersonal skills

Responsibilities

• Make outbound and receive inbound calls in a professional, courteous manner
• Identify customer needs and recommend suitable products and services
• Use internal systems to manage accounts and process orders
• Research and resolve customer issues, collaborating with other departments as needed
• Accurately document interactions and follow all scripts, policies, and procedures
• Maintain confidentiality and handle sensitive information responsibly
• Escalate complex issues to the appropriate teams
• Stay current with training, updates, and system changes
• Meet attendance and performance expectations

Benefits

• Paid Training
• Paid Time Off
• Medical, Dental, Vision, Life Insurance
• Retirement
• Advancement Opportunity
• Flexible Schedules
• Daily Contests
• Prizes
• Casual Dress Code
• Regular Raises

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees