Sales Rep

USOC MedicalIrvine, CA

About The Position

The Sales Rep works with clients in identifying their needs in order to promote and sell appropriate company products and services

Requirements

  • High school diploma or equivalent required
  • At least 2 years of experience in customer service and data manipulation; within a warehouse environment preferred
  • Email and written messaging with intermediate Excel knowledge
  • Working knowledge of warehouse management systems preferred
  • Must be able to work in fast-paced team environment with general supervision
  • Proficient English abilities required
  • Ability to follow documented procedures, standards and policies
  • Familiarity with continuous improvement methods preferred
  • Excellent time-management skills

Nice To Haves

  • At least 2 years of experience in customer service and data manipulation; within a warehouse environment preferred
  • Working knowledge of warehouse management systems preferred
  • Familiarity with continuous improvement methods preferred

Responsibilities

  • Meets monthly sales goals
  • Assists in Managing and growing existing accounts through daily telephone cold calling & following up on prior calls
  • Assists account managers within their territories
  • Develops and maintains effective professional relationships with clients.
  • Assists, Educates and upsells clients company products and services, as well as occasional visits as needed.
  • Identifies revenue opportunities through communications, programs and other activities as needed
  • Builds up detailed knowledge about the company's products
  • Tracks and communicates progress of metrics
  • Performs other related duties as assigned or requested
  • Provides professional, knowledgeable, courteous customer service
  • Meets customer needs, offers options, resolves problems and follows up with customers
  • Ensures full customer satisfaction without unnecessarily referring customers to other staff members
  • May Travel
  • Responsible for meeting ISO 9001 and/or other quality system requirements in their department
  • Other duties as assigned
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