Sales Rep-In Training
About The Position
An In House Sales Executive presents the Hilton Grand Vacations Ownership products and programs to our owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company. Hilton Grand Vacations is an equal opportunity employer and values diversity. The company does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Individuals with disabilities will be provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Requirements
- Must be able to work a flexible work schedule to include weekends and holidays.
- Proficiency (reading/writing/speaking) in English.
- Minimum one year of proven sales experience.
- Ability to resolve complex customer service issues.
- Proven ability to adapt to changes in a fast-paced environment.
- 6 months of previous timeshare/vacation ownership experience.
- High School diploma or equivalent
Nice To Haves
- 1 + years of previous timeshare/vacation ownership experience preferred.
- Two years of proven track record negotiating and closing high-end sales.
Responsibilities
- Welcome owners and present luxury vacation ownership products to potential buyers.
- Maintain effective communication with clients and provide follow up to ensure customer happiness.
- Collaborate with Quality Assurance Managers to resolve guest related issues as they arise.
- Attend all sales training and sales meeting for key information on product and related updates.
- Apply selling concepts promoted at Hilton Grand Vacations.
- Use various forms of communication (email, telephone, online/virtual, and written) to work with Guests and Owners.
- Perform follow-up interactions to complete a sale with Guests and Owners online using appropriate HGV technology and adhering to HGV inventory selling guidelines.
- Generate referral leads with each new customer.
- Promote a positive work environment and adhere to Hilton Grand Vacation core values and policies.
- Work well in a team environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
