Sales & Relationship Manager - Providence, RI

CIC • Providence, RI

18h • $62,812

About The Position

CIC is looking for an energetic and client-focused Sales & Relationship Manager to join our growing team. This is a full-time position based in Providence.

As a key member of our Sales & Relationship Management Team, you’ll be the face of CIC to prospective clients, helping them discover workspace solutions tailored to their needs. You’ll represent a service and product that people genuinely love and trust, with the opportunity to build strong relationships that last well beyond the initial handshake.

Requirements

• Tech-Savvy: Skilled in using technology and CRM tools, such as Hubspot, to enhance sales efforts.
• Collaborative: Be a team player who values collaboration and knows how to work well with others.
• Organized & Multitasking Pro: Can juggle priorities and keep everything running smoothly.
• Exceptional Communicator: Demonstrate strong writing, presentation, and interpersonal skills.
• Driven & Entrepreneurial: Are not afraid of a challenge and bring an innovative mindset to everything you do.
• Community-Oriented: Are passionate about building relationships and supporting your local innovation ecosystem.
• At least 1-3 years experience in sales, with a proven track record in cold calling, emailing, and prospecting.
• Strong relationship-building skills and a natural ability to connect with people.
• Experience with sales techniques such as cold calling, prospecting, and CRM management.
• The ability to manage multiple priorities while staying organized and detail-oriented.
• A collaborative mindset and the drive to work toward team goals.

Nice To Haves

• Familiarity with the Providence innovation ecosystem and/or commercial real estate preferred

Responsibilities

• Own the Sales Pipeline: From qualifying inbound leads to identifying new opportunities, you’ll be the go-to person for building and managing a thriving sales pipeline. You will address daily inbound inquiries by phone, email, form submission and in person.
• Be a Trusted Consultant: Help clients navigate their workspace needs and find solutions that set them up for success. You will manage a portfolio of clients and oversee their experience at CIC, with a focus on growth and retention.
• Show Off Our Spaces: Lead engaging tours that highlight the unique benefits of working at CIC, ensuring every prospect sees how we can meet their needs.
• Drive Growth: Build relationships with brokers, businesses, and community leaders to generate leads, close deals, and contribute to revenue growth.
• Collaborate and Strategize: Work closely with the Assistant Director of Sales to define and implement sales strategies that help the team exceed its goals.
• Foster Connections: Build and nurture relationships and partnerships that integrate CIC into the fabric of the local innovation community.
• Deliver Exceptional Service: Ensure every client interaction is seamless, positive, and memorable.

Benefits

• 100% company-paid premium healthcare and dental benefits.
• 100% company-paid long- and short-term disability, and life insurance.
• 401k (must be 21+).
• 3 weeks vacation from the start (more with seniority), plus thirteen paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed