Sales Relationship Manager, Advisor Services

Charles Schwab Corporation•Westlake, TX

29d•Onsite

About The Position

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location. Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship. Schwab Advisor Services, the industry leader of custodial, operational, trading, product, and technology solutions for independent fee-based investment advisors (RIAs) is seeking an innovative, results-driven individual to serve as a Relationship Manager, AS Centralized Relationship Management. Our heritage of serving advisors (our clients) by bringing them the "best of Schwab," our specialized expertise, and our continued investment as a strategic partner in their business is unparalleled. Your experience and commitment will allow us to strengthen relationships with our clients by expanding the depth and breadth of services offered, which are supported by leading technology platforms and dedicated professionals to help them successfully grow, compete, and succeed in their business efforts. The ideal candidate will cultivate and nurture client relationships with our advisors as you actively pursue opportunities to improve their level of efficiency and profitability, focusing on growth and retention. As a Relationship Manager, you will effectively coordinate with Service, Marketing, Business Consulting, and other key partners across the organization to proactively anticipate client needs and resolve situations as they occur. You will influence positive change in their organizations to support their evolving needs, as well as present policy changes, negotiate pricing, conduct business reviews, and organize client events. As the main point of contact for your assigned clients, you will be responsible for developing and maintaining meaningful relationships, positively representing Schwab's brand and values. We are seeking a Relationship Manager to assist Registered Investment Advisors grow, compete, and succeed. To be successful in this role, you have demonstrated the ability to build long-term relationships, and support clients in their pursuit of business initiatives and growth. You will serve as a thought partner to our advisors, help them while evaluating their options, promptly identifying internal partners to solve their problems, proactively deliver resources based on a deep understanding of their needs and ensuring advisor satisfaction. You will be responsible for identifying new assets and revenue opportunities. Schwab Advisor Services has set out to challenge the status quo, looking for ways to offer our clients more value.

Requirements

Active and valid FINRA Series 7 license required.
Active and valid FINRA Series 63 license required.
Ideal candidate has at least 5 years of financial services industry and RIA relationship management experience.
Our ideal candidate will be an ambitious self-starter; and have a shown ability to deliver excellent client service with the ability to anticipate and resolve problems under their own initiative.
We are looking for someone with superior communication, presentation, interpersonal and listening skills.
In-depth knowledge of Advisor Services products and services preferred or demonstrated transferable brokerage industry knowledge and/or the ability to learn the products and services with a limited learning curve.
Ability to negotiate, cold call, trouble shoot, relate to people of all levels, and can think quick on your feet
Knowledge of all aspects of the RIA industry including technology, operations, practice management, compliance, competition, and fee
Excellent conflict resolution, problem-solving and interpersonal skills with ability to build lasting relationships with clients and a strong work ethic.
Ability to work within a team.
Learner.
Process-oriented.

Nice To Haves

Bachelor's degree preferred

Responsibilities

cultivate and nurture client relationships with our advisors
improve their level of efficiency and profitability, focusing on growth and retention
coordinate with Service, Marketing, Business Consulting, and other key partners across the organization to proactively anticipate client needs and resolve situations as they occur
influence positive change in their organizations to support their evolving needs
present policy changes
negotiate pricing
conduct business reviews
organize client events
developing and maintaining meaningful relationships
positively representing Schwab's brand and values
serve as a thought partner to our advisors
help them while evaluating their options
promptly identifying internal partners to solve their problems
proactively deliver resources based on a deep understanding of their needs and ensuring advisor satisfaction
identifying new assets and revenue opportunities