Sales Professional

Comme des Garcons•New York, NY

33d•$18 - $22•Onsite

About The Position

Dover Street Market New York opened in 2013 – it was the Store’s third location worldwide and first in the US. Like its predecessors Dover Street Market London and Dover Street Market Ginza, it was conceived and designed by Rei Kawakubo, and subscribes to the philosophy of ‘beautiful chaos’ - the accidental synergy that results from independent minds, each with something original to say, colliding together in one space. In 2018, Dover Street Market Los Angeles opened cementing it’s place on the West Coast. There is no set criteria for DSM. Both locations house all Comme des Garçons brands, and also boasts a selection of designers that range from the established to the emerging, in addition to traditional products outside the realm of fashion. Designers have been given complete freedom to determine their individual brand spaces – the end result being those collections as diverse as Azzedine Alaïa, Supreme, Sacai and Nike live alongside one another in an unexpected harmony. A sense of discovery lies at the heart of DSM. Rounding out the DSM experience is the addition of Rose Bakery on the ground floor. Rose and Jean Charles Carrarini’s café is renowned for its signature fresh and natural food, and is now a mainstay of DSMs around the world. Role Overview: Sales Professionals serve as a brand ambassadors, showcasing impeccable presentation and behavior by adhering Dover Street Market’s selling standards, ensuring outstanding and consistent customer service. Additionally, you'll employ a dynamic approach to achieve results, demonstrating success in maintaining relationships with clients and fostering new connections to drive business growth.

Requirements

Retail sales and expertise within a high-end/luxury business preferred.
Possesses knowledge of CDG, DSM and all other brands. Is enthusiastic about sharing this knowledge with customers and colleagues
Client book of potential New Business for DSM
Language skills beneficial
Knowledge of Retail Pro beneficial
A highly motivated and competent individual able to converse at all levels both internally and externally
A self-starter able to set the standard by their own professionalism and attitude
Must be energetic, motivated and organised. Willing to do whatever is required to get the job done
Structured but approachable, with a flexible outlook able to adapt to the changes in the business
Able to multi-task in order to drive the business forward

Responsibilities

Ensuring the very best levels of customer service at all times
Strong understanding of product knowledge
Offering a personalised shopping and styling experience to our clients; able to navigate all spaces in the building
Delivering personal monthly and seasonal sales targets, always communicating, and working closely with the team to do so
Ensuring that customers are added to the DSM Database, and clientele proactively
Keeping up to date with all current fashion trends and advising customers accordingly on stock availability at DSM
Maintaining a Customer Book of key clients and VIP’s
Maintaining open communication to ensure consistency in service and strategy as we build success in the market as a whole
Brand Ambassador, taking ownership of areas of responsibility
Keeping areas of responsibility replenished, and ensuring BOH standards are organized
Regular stock checks in partnership with Inventory Manager
Proactive in creating new systems of inventory management in order to reduce shrink, and increase sales
Clear understanding and maintenance of VM standards, as well as overall VM standards in the store and on the floor
Strong communications skills; able to express needs to management, and work well in a team to ensure clear understanding of expectations