Sales Plumber

1-Tom-Plumber Johnstown•Harrisburg, PA

5d•$25 - $75

About The Position

Position Overview The Residential Sales Plumber is responsible for all aspects of the installation, maintenance, inspection, operation, and repair of plumbing systems in residential buildings. This includes installing and repairing sinks, toilets, and other plumbing fixtures, as well as appliances including dishwashers and garbage disposals. Key Responsibilities Complete plumbing, drain cleaning, and other related in-home service and install calls. Serve the clients of 1 Tom Plumber by expertly servicing customers’ entire plumbing systems. Wear floor savers while in the client’s home and maintain a neat work area when performing a repair or scheduled service. Always explain to the client the service you are performing. Explain and show the client how 1 Tom Plumber provides superior service. Establish customer rapport to sell the right products and services. Re-check all plumbing repairs and installations after completion to ensure everything is working properly and that we did indeed fix it right the first time. Educate and assist customers in choosing the best finance options and maintenance plans. Show yourself as professional and knowledgeable to win new referrals and repeat business. Maintain your truck so that it is neat and clean inside and out at all times. The truck is one of the best billboards that 1 Tom Plumber has—park it for maximum impact whenever possible. Work alongside customer service and dispatch to ensure overall success of the business. Always be safety conscious, both on the job and while driving. Participate actively in all training exercises, morning meetings, and retreats. Maintain a clean, organized job site and well-inventoried truck. Train and mentor apprentices to ensure quick, accurate repairs and installations. Be accurate and timely with invoices, time cards, curbside feedback, and option sheets. Obey the company Code of Ethics and the Team Rules. Live the Core Values daily as a representative of 1 Tom Plumber. All other duties as assigned. Pay is based on individual performance. 1-Tom-Plumber is a 24/7/365 emergency service commercial focused plumbing franchise that bolts onto water restoration companies. We are seeking customer service oriented team members, who appreciate a family atmosphere! Regardless of your level of experience, you must be ready to constantly learn and better yourself. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to 1-Tom-Plumber Corporate.

Requirements

Associate degree preferred but not required
2+ years of technical and trade experience
In-depth knowledge of maintenance and repairs of plumbing systems
Understanding of current regulations within the field
Excellent interpersonal communication skills on a technical level
Able to work both independently and as part of a team
General knowledge of power tools and techniques for safe use
Plumbing troubleshooting and repair skills
Valid driver’s license and acceptable driving record
Strong customer service skills

Nice To Haves

If you can achieve the above and you find it fun and challenging—you have just the right amount.
If you want to be part of something bigger than just a job—make this career move and find exactly what you’re looking for.
You will work in a place where you are appreciated by your team and customers, and where your work has a direct effect on the success of the company.
If this sounds like you, spend a little time learning about 1 Tom Plumber by applying today.

Responsibilities

Complete plumbing, drain cleaning, and other related in-home service and install calls.
Serve the clients of 1 Tom Plumber by expertly servicing customers’ entire plumbing systems.
Wear floor savers while in the client’s home and maintain a neat work area when performing a repair or scheduled service.
Always explain to the client the service you are performing.
Explain and show the client how 1 Tom Plumber provides superior service.
Establish customer rapport to sell the right products and services.
Re-check all plumbing repairs and installations after completion to ensure everything is working properly and that we did indeed fix it right the first time.
Educate and assist customers in choosing the best finance options and maintenance plans.
Show yourself as professional and knowledgeable to win new referrals and repeat business.
Maintain your truck so that it is neat and clean inside and out at all times. The truck is one of the best billboards that 1 Tom Plumber has—park it for maximum impact whenever possible.
Work alongside customer service and dispatch to ensure overall success of the business.
Always be safety conscious, both on the job and while driving.
Participate actively in all training exercises, morning meetings, and retreats.
Maintain a clean, organized job site and well-inventoried truck.
Train and mentor apprentices to ensure quick, accurate repairs and installations.
Be accurate and timely with invoices, time cards, curbside feedback, and option sheets.
Obey the company Code of Ethics and the Team Rules.
Live the Core Values daily as a representative of 1 Tom Plumber.
All other duties as assigned.