Sales Performance Manager
About The Position
Driven to be the Best People. Performance. Purpose. At Avis Budget Group, we’re driven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity. We’re defining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward. As a Sales Performance Manager , you’ll act as a servant leader by making a difference in peoples’ lives. You’ll coach and mentor our counter sales staff to increase revenue which directly impacts your team’s earning potential. What You'll Do: Act as an internal sales expert and partner with Operations leadership to help assess, measure and enhance the performance of revenue generation activities connected with counter sales effectiveness Partner with local managers to identify and analyze areas of revenue generation opportunities for products and/or services in support of business goals Monitor the sales agents overall effectiveness throughout the sales process Coordinate communications related to counter sales initiatives, products and processes Assess and analyze business needs with recommendations on training plans and programs to enhance knowledge and skills Facilitate local sales training programs and keep updated on new training methods and techniques Develop and maintain training materials related to sales initiatives including presentations, job aids, participant handouts, virtual class materials and other resources
Requirements
- Bachelor's Degree plus at least 1 year supervisory experience; OR Associate's Degree plus at least 2 years supervisory experience; OR High School degree plus at least 4 years supervisory experience
- Minimum of 2 years of progressive Sales experience in a counter sales environment
- Minimum of 2 years of experience executing training initiatives and coaching and mentoring sales professionals
- Must have valid driving license and be willing and able to travel between your assigned locations (average at about 50%)
- Full understanding of effective customer service and sales concepts
- Strong work ethic and sense of urgency
- Ability to get to the root of a problem and utilize resources to provide appropriate solutions
- Effective communication with individuals at all levels
- Ability to build trust and rapport with others
- Excellent administrative and organizational skills utilizing MS Office Suite of Products including Outlook, Word, Excel and Power Point
Responsibilities
- Act as an internal sales expert and partner with Operations leadership to help assess, measure and enhance the performance of revenue generation activities connected with counter sales effectiveness
- Partner with local managers to identify and analyze areas of revenue generation opportunities for products and/or services in support of business goals
- Monitor the sales agents overall effectiveness throughout the sales process
- Coordinate communications related to counter sales initiatives, products and processes
- Assess and analyze business needs with recommendations on training plans and programs to enhance knowledge and skills
- Facilitate local sales training programs and keep updated on new training methods and techniques
- Develop and maintain training materials related to sales initiatives including presentations, job aids, participant handouts, virtual class materials and other resources
Benefits
- Use of a new company vehicle
- Access to Medical, Dental, Vision, Life and Disability insurance
- Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages
- Contribute up to $270 as a tax-free benefit for public transportation or parking expenses
- 401(k) Retirement Plan with company matched contributions
- Full training to learn the business and enhance professional skills
- Employee discounts, including discounted prices on the purchase of Avis/Budget cars
- Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
- Community involvement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
