Sales & Parent Alliance Coordinator (Part-Time)

Axis for AutismPhoenix, AZ
18h

About The Position

Position Summary: The Sales & Parent Alliance Coordinator is a dual role responsible for providing administrative and operational support to both Sales and the Parent Alliance program. This position plays a crucial role in ensuring efficient operations, effective communication, and strong relationships with patients, families, and the community. Primary Duties and Responsibilities: Sales Support Order and maintain marketing supplies Process incoming referrals specific to direct marketing efforts Schedule patients for evaluations and feedback sessions specific to direct marketing efforts Answer patient inquiries Attend community events as needed (may require weekend availability) Provides Senior Autism Consultant with weekly updates on sales/marketing efforts Assist with internal special events (i.e. Back to School Drive, Holiday Gift Drive, etc.) Any additional support as needed Axis Parent Alliance Act as liaison between APA manager and families Maintain online presence through regular posting in parent group Respond to inquiries from families promptly Help schedule families for services Create event notifications Maintain database of APA families and reach out for event notifications Social Media Support Create social media posts via a variety of social media platforms including but not limited to Facebook, Instagram, and LinkedIn Respond to incoming social media inquiries Assist potential patients from social media with the registration/scheduling process DCS Referrals Schedule patients for evaluations and feedback sessions that have DCS Case Managers assigned to them

Requirements

  • Excellent Customer Service Skills
  • Excellent Communication Skills
  • Excellent interpersonal skills and ability to interface effectively cross-functionally and within an organization.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Microsoft Office/Word/Excel/Outlook
  • Works well in a collaborative environment and builds mutual trust and credibility at all levels of the organization.
  • Demonstrated ability to work independently and self-motivated to achieve business goals.
  • Ability to use computers and computer/software programs.
  • Ability to communicate expressively and receptively.
  • Ability to follow written instructions.

Responsibilities

  • Order and maintain marketing supplies
  • Process incoming referrals specific to direct marketing efforts
  • Schedule patients for evaluations and feedback sessions specific to direct marketing efforts
  • Answer patient inquiries
  • Attend community events as needed (may require weekend availability)
  • Provides Senior Autism Consultant with weekly updates on sales/marketing efforts
  • Assist with internal special events (i.e. Back to School Drive, Holiday Gift Drive, etc.)
  • Any additional support as needed
  • Act as liaison between APA manager and families
  • Maintain online presence through regular posting in parent group
  • Respond to inquiries from families promptly
  • Help schedule families for services
  • Create event notifications
  • Maintain database of APA families and reach out for event notifications
  • Create social media posts via a variety of social media platforms including but not limited to Facebook, Instagram, and LinkedIn
  • Respond to incoming social media inquiries
  • Assist potential patients from social media with the registration/scheduling process
  • Schedule patients for evaluations and feedback sessions that have DCS Case Managers assigned to them
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