Sales Outfitter - Firearms
About The Position
The Sales Outfitter - Firearms is responsible for both Counter Sales and Customer Service specifically for Firearms, as well as general Floor and Counter Sales of other Hunting Merchandise. This role is centered on providing world-class customer service, ensuring a positive shopping experience for all customers. Key duties include greeting customers promptly, handling merchandise carefully, and offering information, assistance, and direction. The Outfitter is expected to guide customers through buying decisions by assessing their needs, recommending suitable products, and promoting company programs such as CLUB membership, VOC, and In-Store Pick up. A critical aspect of the role involves accurately completing 4473 Forms for firearm sales and demonstrating products to customers. The position also entails organizing and maintaining merchandise at the gun counter, replenishing shelves according to merchandising guidelines, and continuously developing product expertise through training. The Sales Outfitter must stay informed about advertised sales, maintain correct pricing and signage, assist with seasonal merchandise moves on the sales floor, and keep their work area clean, neat, and well-stocked. Adherence to all company policies and procedures is mandatory.
Requirements
- High School Diploma or equivalent
- 0-2 years of experience in Retail
- Must be 21 years of age or older
- Product knowledge of Firearms and Ammunition
- Knowledge in ATF Federal and State Regulations
- Customer Service and Sales of Firearms and Ammunition
- Knowledge of GCA
- Ability to Merchandise and Stock Merchandise
Responsibilities
- Maintaining Counter Sales and Customer Service for Firearms
- Maintaining Floor and Counter Sales of other Hunting Merchandise
- Greeting and acknowledging all customers in a prompt and friendly manner
- Handling merchandise with care
- Providing information, assistance and direction to customers
- Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers
- Provides a legendary experience for every customer, every time by assisting customers in making buying decisions
- Identifying and evaluating customers’ needs
- Making product recommendations based off of this analysis
- Promoting programs including, but not limited to CLUB membership, VOC and IN Store Pick up
- Ensures 4473 Forms are completed thoroughly and accurately
- Obtains the ability to demonstrate product to customers
- Organizes and maintains Merchandise within the retail Store for Sales at Gun Counter Responsibility
- Replenishes product on shelves as required per merchandising guidelines
- Remains product “expert” through ongoing product knowledge training
- Remains knowledgeable of advertised sales; maintains pricing and signing
- Assists with Seasonal Floor merchandise moves
- Keeps work area clean, neat and well stocked with supplies
- Follows all company policies and procedures
- ALL OTHER DUTIES AS ASSIGNED
Benefits
- Discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
