Troy, MI

BTI Solutions•Troy, MI

34d

About The Position

Sales Order Specialist(Korean Bilingual) / TL / Troy, MI Position Part-time (20 hrs/week), progressing to full-time (40 hrs/week) as workload increases.

Requirements

Associate’s Degree or equivalent work experience.
1+ years of experience in automotive industry, order management, or customer service.
Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint) and experienced with ERP systems or other logistics/inventory management systems.
Firm understanding of S&OP processes and principles.
Excellent written and verbal communication skills and strong interpersonal abilities.
Strong organization and problem-solving skills with attention to detail.
Ability to work independently and as part of a team in a fast-paced environment, supporting after-hours requests from stakeholders across different time zones.

Nice To Haves

Experience in a manufacturing environment and OEM supply chain roles (S&OP, Demand Planning, Supply Planning).

Responsibilities

Order Management: Receive, review, and process customer orders accurately and efficiently, ensuring compliance with company specifications and requirements. Verify order details, including product specifications, quantities, and delivery dates.
Coordination and Communication: Liaise with necessary teams (e.g., sales, production, logistics) to ensure orders are accurately submitted and fulfilled on time. Detect, address, and resolve any order-related issues or discrepancies promptly. Provide regular updates to customers and internal stakeholders on order status and potential delays.
S&OP Support: Assist in the preparation and execution of the S&OP process, including data collection and analysis. Collaborate with the S&OP team to align supply and demand forecasts with actual orders. Participate in S&OP meetings and contribute to discussions on inventory management, production planning, and demand forecasting.
Data Management: Maintain accurate and up-to-date records of customer orders, inventory levels, and delivery schedules. Generate and analyze reports to monitor order trends, identify potential issues, and support decision-making. Perform other duties as assigned.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume